Hagen

Hagen CAR RENTAL

location address

Wehringhauser Straße 27, 58089 Hagen

GDS-Code: ZEY

opening hours

24-hour return
MO - FR:

08:00 - 16:00

SA:

09:00 - 11:00

SU:

10:00 - 11:00

How to find us Outside opening hours

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FIND OUT WHAT OUR CUSTOMERS SAY ABOUT US!

  • 4.2 / 169 Ratings

Sven S.

Unkompliziert und nettes Personal.

Immer wieder gern.

Benedict V.

Einfach unkompliziert und freundlich. Wobei die Arbeitsmoral ein wenig zu wünschen übrig lässt. Alles hat reibungslos funktioniert und am nächsten Tag bekamen wir auch das Portemonnaie meiner Freundin wieder, dass sie am Vortag vergaß. Allerdings muss man nicht damit rechnen, dass zur Öffnungszeit auch jemand den Laden öffnet, sondern wahrscheinlich erst 30-40 Minuten später. Daher nur 4 Sterne.

Ludger S.

Rented a car at FRA airport, needed an extension for Corona pandemic reasons. Tried online, but system wouldn't let me. Called Sixt, was told my car was a "telematic" one (whatever that means) that couldn't be extended further, so I had to bring it in and exchange it for another. Sixt in FRA said sure, no problem, but Sixt in Hagen said they couldn't or wouldn't do it. They wouldn't extend the contract, but I would need to agree to a new contract at a much higher rate. I don't know whether it's Sixt corporate, Sixt FRA, or Sixt in Hagen who should take the bulk of the blame, but I don't really care. This is just pathetic customer service from the lot of them.

 

Update: upon returning the car, after once again explaining the issue, I was met with a rather different attitude at this location. With some creative booking method going through some kind of back and forth swap, they worked around the telematic restriction and got me back on my way in the very same car on the same contract. Go figure! Upgrading to 5 stars.