Car rental Palm Beach Airport

I rented a vehicle from SIXT from 12/11/2022 to January 2, 2023. I was expecting a compact, economical car. A vehicle that is very good or great on gas/mileage. I was given an upgrade, at no extra charge, and it turned out to be a BMW 4 door sedan. Although it is a beautiful car, it turned out to be a major gas hog. It sucked up a lot of gas very QUICKLY. I was putting gas in the BMW twice per week. I wasn't driving super long distances either. The staff, I encountered, when I picked up the vehicle was professional, courteous and friendly. Very nice employees. PRICE point was fair. One must leave a $200 security deposit (which is not on their website) when picking up a rental car/vehicle at Sixt. The deposit is fully refundable 5 to 7 days after car return. I wasn't made aware of the security deposit until I arrived to pick up the vehicle at their offices on 12/11/2022. The car return experience was confusing. No employees INSIDE behind the counter. I didn't know WHO was an employee and who was NOT an employee. Three people were standing OUTSIDE chatting. As I approached the front doors no one said "May I help you?" There was NO ONE INSIDE at the counter. Finally, I asked a young lady, who was standing OUTSIDE if she is an employee. She answered Yes. Then, I informed her I was returning a rental car. I asked her if I needed to sign ANYTHING since I was returning a car. I also asked who or where do I return the keyless BMW (the key). No one was providing me with any information. I asked questions in order to obtain answers on returning the vehicle, what to do with the key etc. Customer service, for the car return, was disappointing. I ended up renting a 2nd vehicle, from Jan. 3, 2023 to January 24, 2023 from ANOTHER car rental company. I wanted an economical compact car that is GOOD on gas. Instead, I was given a BMW 4 DOOR sedan that was NOT economical on gas. The BMW turned out to be a major gas hog. If you don't mind filling up a vehicle, twice in 1 week, with expensive premium gas, go for it and drive in style. If you are on a budget and you don't want to put gas in a vehicle twice per week, and spend a fortune on gas, this is NOT the car for you.

Great car rental company for business.

Valeana was efficient, professional and courteous. She went above and beyond to make sure my car was ready for me timely. My last rental car experience was a nightmare…I’ll be using Sixt from now on.

Sixt Palm beach car rental was great!

Very impressed with the staff. They saw all our stuff and informed me it wouldn't fit the rental car we ordered (which was true) and they helped us get a vehicle that better accommodate our needs. They were friendly and were not pushy at all. I also overheard the team expertly handle an irate customer. The whole experience was very positive.