Warren T.
SIXT Car Rental is Amazing. First and foremost, our agent, Bile was amazing. I will always go back to SIXT because of him. We had just had a terrible experience with EZ Car rental where I had originally reserved online. When we arrived at the airport and went to the EX car rental counter they said they didn't have any midsize cars available! I told them that I had reserved it and they were basically arrogant and useless. They said they couldn't provide anything to me for the price I had reserved it at. They did say I could wait for one to come in but they couldn't give us any idea of when that may be in terms of hours, days, or weeks! I then went to Thrifty and they had mid size cars but at $758. Our rental was for 8 days. My wife was in line at Fox when I decided to check out SIXT since we had recently rented one in Florida and had a great experience. The only reason we didn't originally was because EZ and Fox were less. Well, you truly get what you pay for. I had reserved the mid size (Toyota Corolla) online from EZ for $340. When I went to the counter, Bile asked how he could help me and sensed something was wrong. He truly wanted to hear my story. Now I know that nobody had a rental car less expensive for an 8 day rental for less than $700 because I was checking on line. It was obviously a terrible week. So Bile heard my story and said, "don't worry, we'll take care of you." I was sure that he would come back with an outrageous price when after several minutes he said, "call your wife and tell her to leave the Fox car rental line", I got you." I hesitated but he insisted. He said, I can only do this once per month but I am able to get you a manager's discount and I will put you in a luxury sedan (Volvo T6) loaded for $350 all inclusive for the 8 days"!!! I said, how can you do that and he said, "because of what you went through and we value your business". The car was amazing. We will never forget what he did! Bile, thank you so much. We come to Seattle often so we hope we see you again. W&B