Saddiq helped me at Sixt when I rented for business this past week. I have to say I was skeptical because I'd never rented from them before, but they did a fabulous job and everything went without a hitch. Saddiq was friendly and helpful, and even upgraded me to an SUV free of charge when he heard I was going to cross through a snowy part of the state. Thank you!! The car was clean when I got it, and returning was quick and painless. My only complaint with the entire experience was that paying for comprehensive insurance (liability and collision) day-of is very expensive through Sixt (around $50/day), but that isn't something the local operating staff can help. I had to get it anyway because I don't own a car and have insurance of my own.