Car Rental in New York City, NY

Best place to rent from , Kareem definitely knows what’s he doing , ever helpful and educated best experience i had in a while

Great service, poor location. Avoid the underpass.

Outside of a very long line to get my rental, my experience with Sixt car rental service was positive. We got an upgrade since the car we reserved was not available. Not the greatest car, but a good rental car. Clean and nice. Our return was flawless (we returned it to the attendant on the sixth floor just before closing time).

The biggest drawback is its downtown Manhattan location off of Battery Park. Returning the car using Google maps instructions from Brooklyn is a total disaster.

Most direct instructions put me on the Brooklyn Bridge to the FDR drive south, to the Battery Park underpass. It is impossible (especially with traffic) to get to Morris St this way due to traffic and police. To make matters worse, the lane threw me onto the Battery tunnel which is a toll ride back to Brooklyn.

Avoid my costly mistake and do this: take the Brooklyn bridge (if coming from Brooklyn), to Park Row (which is a circular right turn off the bridge). Take Park Row all the way down and make a left onto Broadway take Broadway about a quarter mile down to battery place. Make a right and take that down and make a right (and stay to the right on the NY-9A West ramp) and that will put you in the proper lane to make a right onto Morris st.

Wish the people working there would warn folks about this. But that's why you're reading this review.

Rented a vehicle from this location for 3 days. At pick up, agents were super friendly and knowledgeable, car was well cleaned and sanitized. Would highly recommend!

i had no issues. i rented a car day-of on their website, jared did a great job helping me get into it and explained everything super clearly, writing numbers down for me etc. when i returned the car i handed the keys to a guy in the garage, and everything worked out ok, but i do think if you definitely want to avoid a possible late fee that maybe you should take them down to the desk (which is what i was told to do but i was in a rush).

anyways i had no problems. im not sure what all the hate is about, its a car rental place lol. they have good rates and the whole process is pretty easy. i can only assume the reason ive never had any issues is because i treat people the way i want to be treated, idk.

What a wonderful & pleasant experience dealing with Sixt. I’m a first time guest & man was the total experience worth it, Johnnie who my customer service agent was nothing short of world class and I’m looking forward to coming back to NY & hopefully I can see her & have her assist me again with another awesome rental. Keep up the great work everyone

Good location, but long wait for cars despite many details pre-entered online.

Garage kinda weird to exit, there are problems sometimes with the exit gate not properly letting cars leave.