Hello. Good Morning. How are you? My fiancee and I just used Sixt Rent A Car for the first time this past weekend from the 20 Morris Street location in New York City. We live in Manhattan and realized that Sixt Rent A Car rates were better than Avis, Hertz, Enterprise, Dollar and a few others. We had a great experience with Stephanie from customer service on Friday when we picked up our Cadillac CTS because she explained everything about the car and rental clearly and fully. We decided go to Lake George and go skiing. We had a great time and when we got back from Lake George on Sunday I knew how to get back into the parking garage. When I got back into the parking garage I was going to park the car in the spot where I picked it up from when someone washing some of the cars told we that I had to go to the 6th floor to return the car so I did. I think that when someone drives into the parking garage that there should be a sign saying that the car should be returned on the 6th floor. Other than that we will definitely be renting more cars from Sixt Rent A Car in the future because of the great service by your customer service, the rates and cars.
Andrew and Alison