Recently rented a vehicle from their MIA location. I arrived earlier than my requested time and was greeted with a smile and a "no problem." I picked up the car 2 hours before my expected time. It was clean, had low mileage, and was in EXCELLENT condition. The CSR was very courteous and familiar with all of the company's products and services, and went above and beyond to make sure I had everything I needed (tolls, gas, maps). Upon my return of the vehicle, I was promptly greeted and quickly released. The CSR was courteous and pleasant and had me on my way in less than 3 minutes.
NOTE FOR TOLLS-I'm a Florida resident. We have cashless tolls on MOST roads. If you KNOW you are coming to FL and will be renting a car, buy a SUNPASS before you come and load it with $25-$50 bucks. If you don't use all of the funds, you can always request a refund. AVOID the headache of admin fees and other costs.