Had a mixed, but ended-well experience. It was a local rental for us driving from MSP going out West, a leisure and work mixed trip for the family. A lot of driving for sure. Reserved a mid-size SUV of 7 seats. Went to the terminal and walked past a bunch of other rental car companies with long waiting lines, but no one at the Sixt counter! 😊 I had reserved the car with a price quote, but the counter person, after going through some attempted upsell and the checkin process, came up with a much higher price. I showed him the email with the quote, and he adjusted it down to the quoted price. Went to pick up the car found out it was configured only for 6, and the only car at the time. We did need a 7-seater. They had couple others being returned that afternoon, and the attendant was very helpful in setting me up to go ahead and take that car, then bringing it back later to exchange for a different car. Fortunately we had time flexibility, so that's what we did. So it was some inconvenience in the beginning, but Sixt being willing to work us to get us the right car was very much appreciated.
