I never leave reviews and when I do it's very very rare, but These ladies were so wonderful, I was compelled to leave a public review! Their customer service, positive attitude, presence, and competence is what keeps me coming back to this Sixt location in Downtown LA. I always see them busy working so hard to clean and detail the cars while trying to help every customer as swiftly as possible without breaking a sweat or becoming crabby. I've never been disappointed by them and they always make sure I leave happy whether I am picking up or returning. They deserve a damn raise! THANK YOU LADIES for going above and beyond as always!