How does payment work for my SIXT+ car subscription?

Payment

What payment methods are available for the SIXT+ car subscription? How is the monthly debit made and what happens if the payment fails? Here you will find all the information about the payment processing of your subscription.

SIXT+ accepts all major credit cards and, for selected vehicle categories, debit cards — your subscription fee is charged every 30 days at the start of each billing period.

Accepted payment methods

  • Credit cards: Visa, Mastercard, American Express, Diners Club, Discover, JCB, CUP
  • Debit cards: accepted for Vans, Economy through Full-size Sedans, Compact through Intermediate SUVs, and Pick-up Trucks — supporting documentation (for example, a utility bill) may be required
  • Pre-paid debit cards: not accepted

The payment method must be in the name of the main driver.

How billing works

  • A one-time sign-up fee is charged when your contract starts
  • Your subscription package price is then charged every 30 days at the start of each billing period
  • Add-ons not included in the fixed price (for example, a child seat) are billed every 30 days on your next monthly invoice
  • If you add a service at vehicle pick-up, the fee is authorized on your payment method and settled at the next billing cycle

Security deposit

A security deposit is required when you pick up your vehicle. We place an authorization hold on your credit card for this amount — the exact figure depends on the vehicle category and the SIXT terms and conditions in effect at the time. The hold is released at the end of your first billing cycle.

How to update your payment method

  1. Open the SIXT App and go to your subscription settings
  2. Select your payment method and enter the new details

You can also update your payment method by contacting our customer service team at +1 888 749 8227 or plus-usa@sixt.com.

Invoices

Your invoice is generated every 30 days at the start of each billing period and covers your subscription package. Any add-ons booked during the previous period appear on the same invoice.

Credit check

A SIXT+ subscription requires a positive credit check. Subscriptions cannot be approved if the credit check returns a negative result.

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