Legal and Liability Affairs
SIXT Rent a Car, LLC
P.O. Box 8188
Tel: +1 (888) 942-7498
Information Collected and Stored Automatically
By visiting our websites, certain information may be automatically provided to us by your computer. For each visitor to our websites, our webservers automatically recognize the visitor’s domain name or IP address. An IP address is a number assigned to your computer when you connect to the Internet. As part of the protocol of the Internet, webservers can identify your computer by its IP address. In addition, we may collect your browser type and operating system as well as your internet service provider (ISP), referring and exit pages, date and time stamp, and/or clickstream data. We collect similar information when visiting our websites with your mobile device, including mobile device brand, model, mobile operation system and carrier. Except as otherwise explained in this policy, we may combine the non-personal information we collect from you (as described above and as described below, under “Cookies & Pixel Tracking”) with your personal information in order to tailor our websites and enhance your online experience by saving your preferences and/or to help identify site features, advertisements and offers that may be of interest to you.
Some newer web browsers incorporate “Do Not Track” features. At this time, our websites may not respond to “Do Not Track” requests or headers from these browsers. To learn more about your choices about not having this information used by certain service providers, in the US please click here, in Canada please click here, or for European residents, please click here. (Please note: opting out of this practice does not opt you out of being served advertising. You will continue to receive generic ads.)
Cookies & Pixel Tracking
We use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use our websites and other websites, based on information relating to your access to and use of our websites and other websites. To do so, these companies may place or recognize a unique cookie on your browser (including through the use of Pixel Tags). If you would like to learn more about this practice, including your choices with respect to it, please visit http://www.networkadvertising.org/managing/opt_out.asp and http://www.aboutads.info/ or https://support.mozilla.org/en-US/kb/disable-third-party-cookies
We do not respond to a web browser’s “do not track” signal, or other mechanism that indicates a request to disable online tracking of individuals who use or visit our websites. As the internet and other eCommerce channels continue to develop, we may deploy and utilize different types of technologies to collect data regarding your visit or usage.
Further information can be found at www.google.com/intl/de/analytics/privacyoverview.html (general information on Google Analytics and data protection). We would like to point out that the code "gat._anonymizeIp();" has been added to Google Analytics on this website to ensure anonymous collection of IP addresses (so-called IP masking). Under https://tools.google.com/dlpage/gaoptout?hl=en you will find instructions for deactivating Google Analytics Services.
HotJar Web Analytics Service
This website uses a tracking technology from Refined Labs which captures views and clicks of a display advertising medium for use in optimization marketing measures.
Doubleclick by Google
Alternatively, you can opt out of retargeting by disabling cookies on your browser. Please note that disabling cookies may diminish the experience of many of the websites you visit, including Sixt.com.
In order to provide you with more personalized services, we may give you the option of linking your social profiles with your Sixt accounts on our website. Currently, some of our websites allow you to link social profiles from Facebook, Twitter, LinkedIn, Google and Windows Live. We may add or remove the availability of any or all platforms at any time in our sole discretion. This functionality is entirely optional for all users and you may link or unlink your account(s) at any time by updating your settings on the applicable website.
What information is collected from your social profiles and what it's used for if you exercise the option to link your social profile to any of our website, we may collect personal information and additional information from your social profiles, which will be used by Sixt and agents acting on our behalf to customize your Sixt customer experience. Some examples of the type of information we may collect from these social profiles include:
- profile picture, gender, marital status, sexual preference, birthday, list of friends (but not the information on your friends' social profiles unless they have also linked their profiles)
- Professional Information such as prior and current work history
- Personal Likes, Activities and Interest Information
The information we collect may be used to:
- Serve you customized offers and deals on our website
- Send you email offers with special deals and discounts
- Send you offers by mobile phone text messages
- Update your profile information on our website
- Publish check-in and check-out information to your linked social media accounts
- Share your upcoming trips with friends
- View your friends' that have linked their profiles upcoming trips
Unlinking Your Accounts
You may unlink your social profiles at any time. In order to unlink your profiles, you must log into each Sixt account that has been linked, click on the "Social Media Preferences" tab, and then select "Unlink" next to the social media channel you wish to unlink
In an effort to provide our customers with new ways of sharing content, we have enabled some of our online content to be shared on social websites through hosted sharing links and icons. Users who share content and links through their social media profiles should be aware that all activities of this nature are public. Please note, when you share (with or without adding your own comments) any of our content on your social media profile, that action is governed by the privacy notice of that social media platform, and not Sixt´s Privacy Notice. We do not track or store a record of those comments or actions. If you choose to participate in posting or sharing activities, you are electing to share and display such public activities via our website. Due to the public nature of your posting or sharing, your posts may appear on our websites, be included in RSS feeds, APIs (application program interfaces), and may also be made available to other websites via other formats. As a result, your public activities may appear on third-party websites, blogs, or feeds. WE ARE NOT RESPONSIBLE FOR ANY PERSONAL INFORMATION YOU CHOOSE TO MAKE PUBLIC VIA YOUR SHARED POSTS.
Social Media Features
Terms For Facebook Conversion Tracking, Custom Audiences From our Website, and Custom Audiences From our Mobile App
Sixt works with certain features and tools provided by Facebook (e.g., pixels, SDKs and APIs) that is added to the Sixt website or mobile app to allow us to send data about actions that people take on our website or mobile app (“Event Data”) to Facebook to track conversions (“Conversion Tracking”), to create custom audiences of people who have visited your website (“Custom Audiences from your Website”), or to create custom audiences of people who have visited our mobile app (“Custom Audience from your Mobile App”). By using our website, you agree to the following:
A. Facebook will use the Event Data received to provide Sixt with insights about the effectiveness of our ads and the use of our website/app or to create our custom audience (as applicable, depending on the specific features you choose to use), and in accordance with the Facebook Data Policy (https://www.facebook.com/about/privacy/). Event Data will also enable Facebook to better target ads and to optimize their systems. In connection with such targeting and optimization, Facebook will: (i) use Event Data collected from our website or mobile app for ads optimization only after such Event Data has been aggregated with other data collected from other advertisers or otherwise collected on Facebook and (ii) not allow other advertisers or third parties to target advertising solely on the basis of Event Data collected from our website or mobile app.
B. Event Data will not be disclosed to other advertisers or to third parties, unless Facebook has our permission or is required to do so by law. Facebook will maintain the confidentiality and security of Event Data, including by maintaining technical and physical safeguards that are designed to (a) protect the security and integrity of data while it is within Facebook's systems and (b) guard against the accidental or unauthorized access, use, alteration or disclosure of data within Facebook's systems.
The above is equally applicable for the usage of our Mobile App.
D. Sixt does not transfer or disclose any personally identifiable information to Facebook or combine any information obtained in connection with these terms with personally identifiable information. Sixt will not share with Facebook information that we know or reasonably should know is from or about children under the age of 13 or that includes health, financial, or other categories of sensitive information.
E. Sixt is aware that Facebook may include notice in or around our advertisements explaining that the ad is targeted, and will not modify, obscure, or otherwise interfere with these notices, including any technical components that enable users to access additional information or choice mechanisms.
Terms For Twitter Conversion Tracking and Tailored Audiences From our Website
Using conversion tracking Sixt creates a “purchase” conversion tag and places it on our purchase confirmation page. When a user reaches that page, the tag reports to Twitter that a purchase event has occurred. Twitter then matches that event against the set of users who have viewed or engaged with any valid Promoted Tweet campaign without identifying who viewed or engaged with the Promoted Tweet.
With tailored audiences Sixt reaches users on Twitter who have shown interest in our brand or our category even away from Twitter, e.g. targeting users who have recently visited our website. To get the ads to those people who are also on Twitter, we share browser-related information (browser cookie ID) with Twitter through an ads partner. Twitter matches that information to Twitter accounts in order to show the matched users a Promoted Tweet. The end result is a highly relevant and useful message for the user.
Opt-out for Twitter users
Twitter users can simply uncheck the box next to “Promoted content” in their privacy settings, and Twitter will not match their account to information shared by our advertisers for tailoring ads. Learn more about Twitter’s privacy settings on our Help Center.
Our Websites are not directed to children under the age of 13. If you are under the age of 13, then please stop using our websites or our products and services and do not provide us with PII of any kind whatsoever.
It is our policy not to knowingly solicit children under the age of 13 for PII or otherwise contact children for any purpose. Further, it is Sixt's policy to not knowingly allow children under the age of 13 to use our websites or our products and services. We encourage parents and guardians to take an active role in monitoring their children's use of the internet. It is possible that by fraud or deception, we may receive the PII of children under the age of 13. If we are notified or otherwise become aware of this, we will immediately delete the PII from our servers. If you want to notify us of our receipt of PII by children under the age of 13, please contact our privacy officer at InvestorRelations(at)sixt.com
Your California Privacy Rights
How We Protect the Security of Personally Identifiable Information
The security of your PII is important to us. We exercise reasonable care in implementing generally accepted standards of security to protect your PII from loss, misuse and unauthorized access, disclosure, alteration or destruction, such as firewalls and Secure Socket Layer (SSL) encryption for some of your more sensitive PII (such as credit card information and state ID numbers). It is our policy to retain PII for only as long as we believe appropriate for the purposes for which the PII was collected or as required by applicable law. Unfortunately, "perfect security" does not exist on the Internet, and no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we take reasonable efforts to protect your PII, we cannot guarantee that PII stored on our servers, or transmitted to or from a user, will be free from unauthorized access. By using our websites and corresponding with us, you acknowledge that you understand and agree to assume these risks. You are responsible for maintaining the confidentiality of your account passcode, membership numbers and pin numbers, and you will be responsible for any access to or use of our websites by you or any person or entity using a passcode provided to you, whether or not such access or use has been authorized by or on behalf of you, and whether or not such person or entity is your employee, relative or agent. In the event of the unauthorized use of your passcode, account, or membership number, or any other breach of security involving your information as it pertains to Sixt, you agree to immediately notify us. It is your sole responsibility to ensure that you exit from your account at the end of each session, control the dissemination and use of your passcode, control access to and use of your account and membership number, and notify us when you desire to cancel your account on our Websites. We will not be responsible or liable for any loss or damage arising from your failure to comply with this provision. It is our policy that we will never request your sensitive PII, such as your credit card number, passcode, membership number or pin number, in an e-mail, text or on a website that is not located at the domain name used by Sixt or an affiliate. If you receive an e-mail or other correspondence requesting that you provide any such information via e-mail or to a website that is not on such domain name, please do not provide such information, and report such request to our privacy officer at InvestorRelations(at)sixt.com.
In the unlikely event that we have reason to believe that the security of your PII in our possession or control may have been compromised, we will notify you consistent with the applicable laws and regulations. If a notification is appropriate, we will do so as promptly as possible under the circumstances. If we have your current e-mail address on file, we may notify you by e-mail.
To secure our services we use Google reCAPTCHA. You can find the privacy terms here.
ContentSquare is a solution which aggregates usage and frequency data to improve user experience.
Statistics created are anonymous. To be excluded from this monitoring, please use this link http://optout.content-square.net/ , choose „I WANT TO OPT-OUT“ and click „SUBMIT“.
SIXT’S CAR RENTAL SERVICES AT A GLANCE
Sixt offers you an extensive rental service which can customized with add ons such as a GPS or additional driver. We offer uncomplicated car rental without credit card as well as peace of mind with the option to book rent a car with full insurance and no deductibles. Drivers under 25 can also rent with Sixt. Whether you’re planning a short city trip or a longer road trip, we can offer you a great deal on one-way and long-term car rental. If you’re looking for a luxury rent a car, browse through our selection of convertibles and full size SUVs. You can also choose from a range of compact vehicles, minivans and passenger vans.