Currently affected SIXT locations:*
We’re happy to inform you that all locations previously affected by Hurricane Dorian are now reopened and follow their regular business hours.
The following locations were previously affected by the Hurricane and have meanwhile reopened:
- Orlando
- Orlando International Airport, 7855 N Frontage Rd, FL 32812
- 12205 S Apopka Vineland Rd, FL 32836
- 7470 W Irlo Bronson Memorial, Kissimmee, FL 34747
- Miami
- 1610 Washington Ave, Miami Beach, FL 33139
- 330 SE 1st St, Miami, FL 33131
- Fort Lauderdale
- Hollywood International Airport, 2901 SE 6th Ave
- 400 SE 29th St, FL 33316
- 1440 S Federal Hwy, FL 33316
- West Palm Beach
- Palm Beach International Airport, 2501 Bristol Drive Unit A1, FL 33409
- 1000 James L Turnage Blvd, FL33406
- Boca Raton
- 279 North Federal Highway, FL 33432
- Pompano Beach
- 1366 S Federal Hwy, FL 33062
This page will be updated frequently to reflect the latest information concerning Hurricane Dorian.
*Subject to change according to weather conditions.
The SIXT location I am due to return my rental vehicle is closed. Can I return my rental vehicle to another SIXT location?
The one-way fee will be temporarily waived for customers who were originally scheduled to return their rental vehicle to a SIXT location that has been closed due to the weather. Such a waiver will only apply to returns at a SIXT location in Florida and Georgia.
I prepaid for my rental, and my flight has now been canceled due to the weather. Can I get a refund?
You may cancel your reservation online via Sixt.com to begin the refund process. Please note the prepaid cancellation fee will be assessed, but a SIXT team member will review each cancellation to initiate a full refund, where applicable, once SIXT’s corporate headquarters reopens for business.
Will I be charged for returning my rental vehicle without a full tank of gas if the gas stations are closed?
Customers who do not add SIXT’s optional refueling packages to their rental agreement upon pick up will be charged SIXT’s standard refueling fees if the rental vehicle is returned without a full tank of gasoline.
What happens to the days I paid for your Express Toll Service while tolls were suspended on several toll roads by the Governor of Florida?
Customers who purchased SIXT’s Express Toll Service product will be credited automatically for the days that were subject to the suspension after the rental vehicle is returned.
How do I contact you?
Please use this page as your first point of reference, as we will keep updating this page with the latest information. Our team is ready to assist you with any questions or concerns you may have in addition to changes to your reservation or rental. You can contact us via email at customerservice-usa@sixt.com, on our social media channels, or by calling 1 (888) 749-8227.
