Help Center
Get help with your bookings, picking up of vehicle, emergencies and more.

Vehicle Selection & Customization

Which vehicles can I choose from with Sixt+?

We offer many different vehicle packages and models in a SIXT+ subscription: from small cars, station wagons and SUVs to high-class premium models. On our website and the app you will find all the models currently available.

 

What do the sample vehicles for each vehicle group mean? Which vehicle will I receive?

All of our SIXT+ subscription offers aim to cover our customers' individual mobility needs as flexibly, quickly and immediately as possible. By selecting a bundled vehicle group from similar vehicle models (also called ACRISS Code), we are able to provide you with your vehicle quickly and easily. Which vehicle you receive from this category is only decided at our SIXT station on the day of collection. All of our SIXT+ cars are new or like new and contain high-quality equipment.There is no guarantee as to the specific vehicle you receive, only as to the class of the vehicle selected in your SIXT+ application. 

 

Will I receive a new car?

All of our SIXT+ vehicles are new to as good as new and are always from the current or last model year. Each vehicle is also professionally cleaned before handover.

 

To what extent can I configure my Sixt+ car?

You will receive a vehicle from the selected vehicle group. There is no model guarantee and no claim to a specific vehicle, brand, model or motorization.

However, depending on the vehicle, you have the option of selecting available extras. This includes e.g. more inclusive miles, a lower deductible of your protection package, or the addition of additional drivers.

 
 

Can I choose the color of my car?

Unfortunately, we cannot fulfill a specific color request.

 

Can I change my Sixt+ car?

During the term and subsequent renewal terms, you cannot exchange the vehicle for another vehicle in the selected car category anymore, unless required by SIXT.

Depending on the mileage or holding time of your current vehicle, it can be necessary to replace you car with another, equivalent vehicle, i.e. one that corresponds to the contractually agreed vehicle group. If applicable, you will be informed about the necessary vehicle exchange by the responsible SIXT branch, and we will arrange an appointment for you to exchange with no less than 3 days notice. You don't have to worry about anything, and you get a new, clean, perfectly-maintained, and safe car of the same category.