Help Center

Get help with your bookings, picking up of vehicle, emergencies and more.

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Vehicle pickup

When and where can you pick up your SIXT+ car? Learn about ID requirements, delivery zones, and station locations. Learn more

Payment

Which payment options does SIXT+ accept? Learn about credit checks, deposit rules, invoicing, and how to update your payment method. Learn more

Duration

How long can you drive your SIXT+ vehicle and where? Find details on usage limits and territorial restrictions. Learn more

The SIXT+ car subscription Vehicles Protection options Payment

Vehicle pick-up Pick-up Requirements

During the car subscription

Tolls & Traffic Violations Pause your subscription Claims, Damages & Vehicle Support

Help with other mobility services

SIXT Rent - Car rental FAQs

Find out everything you need to know about SIXT rent a car.

SIXT share - Carsharing FAQs

Find all the answers to questions you may have about SIXT's car sharing service in Europe.

SIXT ride - Ride-Hailing FAQs

Learn more about SIXT's town car, taxi and airport transfer service.