Both steps — adding a trusted device and verifying your phone number — protect your account and payment details from fraud, and each takes less than a minute to complete.
Adding a trusted device
When you add a trusted device, your account gets a second layer of protection. Before you start a SIXT share ride, the system checks that you're using your verified device and your PIN. If your device isn't recognized, or you skip this step, the rental can't be started. The SIXT App walks you through the process.
Verifying your phone number
Phone number verification keeps your personal contact details and stored payment methods secure. Here's how it works:
- When prompted, enter the mobile phone number you use on the device where you have the SIXT App installed.
- You'll receive an SMS with a verification code right away.
- Enter the code in the app within one minute. If you need more time, request a new code.
If you ever update your phone number in your profile, you'll be asked to verify the new number at that point.
Next step
Open the SIXT App and follow the on-screen prompts to add your trusted device or verify your phone number.
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