Report any new damage immediately through the SIXT app — and always notify the police, regardless of who caused the damage.
Check existing damage before you drive
After reserving your vehicle, open the SIXT app and tap Damages to see all previously recorded damage at a glance. Review this before you leave the lot.
How to report new damage
- Open the SIXT app and go to your active reservation.
- Tap Damages, then select the option to report new damage.
- Follow the in-app steps to document and submit the damage report.
- Contact the police and obtain a report — this is required whether the damage was caused by another party or yourself.
As the renter, you are required to take all reasonable steps to minimize further damage and preserve evidence at the scene.
For the full procedure, please review the SIXT Terms and Conditions. [PLEASE VERIFY: confirm this T&C URL is correct for the us-US locale]
What happens after you report damage?
If the damage you report was not previously recorded, SIXT will log it. Our claims department will then contact the prior renters to reconstruct and clarify how the damage occurred.
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