This is the Sixt location at the main Florence train station. Unfortunately we could not find any reviews or information about this location. It is difficult to find unless you know where to look and unfortunately Google shows it at a different location at the train station. It is inside a kiosk outside of the actual building. The lady helping us was very efficient and helpful. I'm giving 3 stars because the delivery process was a joke. Another lady went and got the car and after about 15 minutes she showed up, handed us the keys, and left. She didn't review the car with us, switch the GPS to English (which was a pain), or make sure there was any prior damage. It would have also been nice if she pointed us in the right direction. We went the wrong way exiting and wasted 10 minutes trying to get back on course. FYI, I assumed there cars were setup for the Quick pass on the toll roads, but ours isn't and I had to back out of a toll lane.