Florence car rental with SIXT

Difficult to reach drop off. Kind staff.

Drop at the garage in minus 4 floor (-4) at Piazza de la Stazione 60, the garage in the photos, avoiding in this way ZTL zone.

Phone number posted in the photos.

Good experiencie for now.

Great experience with Sixt car hire at Florence airport. Denise was very helpful at pick up. It took less than 10mins and the car was exactly the one I'd asked for. Return was also very straightforward although the signs to find the car rental are not great - that isnt Sixt's fault, it's Florence airport. Would definitely return to Sixt. Thank you Denise.

Staff at this location were extremely professional and friendly. They had provided many additional resources to make the experience smooth, and renting a car through them was easy. I was able to ask them questions by whatsapp during the rental, which also helped in case I had any questions. It took a while to find the rental spot, but it is opposite of where the tickets are sold in the big hall (before the train hall). Special shout out to Gianluca, as he was extremely helpful and provided service above and beyond!

Alexandriu was extraordinarily helpful

We had lovely service, they were very helpful with directions to avoid the ZTL. No issues with the car at all- it was perfect. Pick up and drop off both went smoothly. Would rent from this Sixt location again.

If ever an Italian car rental deserves an A for effort, it is Sixt! Located in the middle of a confusing traffic pattern with anonymous zones and secret cameras waiting to hit you with multas (fines), this company did whatever was humanly possible to minimize the stress and provide useful assistance and information. CAN IT BE that they actually WANTED to make it a pleasant eperience? Because I am here to tell you that my experience has usually been that Italian rental agencies don't know or care about construction, fines, one ways (that Italians often are coming at you backing down), or your lack of familiarity with Italian protocols; they overcharge you up front and overbill you at the end; they require an hour PLUS WAIT TIME to give you your car; and god help you if you lose a side mirror on the walls along a very narrow street! (Always carry duct tape!) I cannot say my most recent experience was stress-free, but I can say that the agents at Sixt did all that anyone could in order to help me get out of town without an accident or a heart attack! Jean-Luc, thank you!