Fantastic service from Paige and Jess! They went beyond the call of duty and stayed back more than an hour after closing time so we could pick up our vehicle. The online system allowed us to select 4.30pm as pick up time from Sixt, Tullamarine but that is when they close on week days. Not sure why the system let us choose that time for pick up but due to Virgin taking excessive amount of time to unload our baggage from the plane, we were running very late. Paige and Jess were so friendly and accommodating and provided customer service second to none!
The cost of the rental car was extremely competitive when compared to other rental companies (even when factoring in taxi to/from airport). Vehicle ran well, had no damage other than a couple of very minor stone chips and was nice and clean.
First time using Sixt but we'll definitely use them for all our car rentals from herein.
Only suggestion is that perhaps Sixt Tullamarine extend its opening hours, or make it a little more obvious what hours they are open/update online booking system so pick-up/drop off times are aligned to hours of business. If it wasn't for a quick check of documentation earlier in the day, and Paige and Jess staying back for us, we would have been stranded. Sixt is lucky to have such wonderful staff!