This 5 star rating is solely for the amazing service we received from Cooper. Our car broke down near Apollo Bay and we had to exchange it for a new one. While it took some time to figure out the best way to do this, Cooper was fantastic to deal with. He was understanding of our situation and took our thoughts and suggestions into consideration. He was also in constant communication with us to let us know where things stood. He had our best interests in mind and sorted things out quickly and smoothly for us.