Contact & support

SIXT and Miles & More have been partners for a long time with the aim of providing customers with tailored offers and premium services. As a Miles & More member, you benefit from special conditions at all Lufthansa destinations. And best of all, if you book by telephone with Lufthansa, you can be forwarded directly to SIXT from all Lufthansa call centers worldwide.

You earn miles with every trip, so you get Miles & More miles from the very first rental. As a HON Circle member, you will receive the Diamond SIXT card with even more miles per booking and even higher discounts.

You can opt to book the SIXT Mobility Service. This extended breakdown protection covers you in Germany and abroad against high service and repair costs resulting from certain self-inflicted incidents. The optional Mobility Service also covers self-inflicted breakdowns such as running out of fuel, forgetting the key or getting stuck in the car. It is the perfect additional insurance if something happens while you are on the road.

With your SIXT Corporate car, one-way rentals are possible within Germany as well as in the following countries: Luxembourg, Netherlands, Belgium, Austria, Czech Republic, France, Monaco, Denmark, Italy, Croatia, Poland, Slovakia, Slovenia, Hungary, Estonia, Finland, Latvia, Lithuania, Norway, Portugal, Sweden, Spain, and the United Kingdom. The industry-standard fee depends on the return location.

For trucks and vans, one-way rentals are possible within Germany. Again, the industry-standard fee is calculated based on the distance and other factors of the return transport. As per the rental terms, one-way rentals abroad with our trucks/vans are not allowed.

The one-way fees will be included in your rental price calculation.

The lessee is unlimitedly liable, according to the general terms and conditions, for all costs and fees associated with traffic and regulatory offences. We will pass on the lessee's data, as provided and accepted during the rental, to the requesting authority.

Furthermore, a processing fee will be charged. The fine is not included and must be paid directly to the authority.

To avoid fines, please familiarize yourself with the traffic and parking rules of the country where you are renting the SIXT corporate car beforehand.

The SIXT Corporate Fleet includes a wide range of vehicles, from agile city cars to sports cars, limousines, SUVs, trucks, and vans. To ensure uniformity and ease of recall worldwide, they are categorized into vehicle classes based on the international ACRISS Code (Association of Car Rental Industry Systems Standards). This code includes various features such as size, equipment, and propulsion. As you book a vehicle class and not a specific model with SIXT, you can be sure that the necessary features such as air conditioning or automatic transmission, and characteristics such as convertible, 5-door, or similar, are taken into account when you book a vehicle.

You can add additional drivers who are at least 18 years old by presenting their driver's license when you pick up the rental car. If the additional driver cannot be present at pick-up, you can both go to any SIXT station nationwide to have them added to the contract. Alternatively, presenting the additional driver's original driver's licence is also sufficient.

However, as long as the additional driver has not been added to the contract, there is no insurance coverage in case of an accident.

You can find information about the location, directions, and surroundings of our global SIXT stations here.

If you already have an account and want to log in, you can find it here.

You can view our country-specific rental information here.

You can conveniently choose invoice payment or pay with the following credit cards:

• American Express
• Diners Club
• Eurocard/Mastercard
• Visa
• JCB
• and Discover Card

Prepaid cards, as well as debit cards (VISA Electron), are not accepted. Cash payment is not possible in Germany.

Please present your credit card in its original form at the time of rental. The driver and payment details are recorded at the time of reservation and cannot be changed.

With the new EU directive PSD2, a two-phase authorization is required when paying. This means that you authorize your car rental reservation and then confirm the payment through your bank.

You can view your SIXT corporate rental car invoice in your customer account. A copy can also be accessed for free. You do not need to separately request the invoice for your SIXT rental car, as you can easily print it out yourself.

Please note that invoice copies are only available at the earliest two days after returning the vehicle.

A SIXT+ car subscription is suitable for anyone who needs a car for one or more months, or who has already considered leasing or buying a car. Many of our customers use their SIXT+ car subscription as a commuter car, to bridge the gap until their new or leased car arrives, as a company car, or simply because they enjoy testing different cars for different situations.

For corporate customers, we offer special corporate rates and payment by invoice at SIXT+. Simply leave us your contact information and we will be happy to call you back.

To ensure that you subscribe to SIXT+ as a corporate customer and not as a private individual, please contact your sales representative at SIXT and take advantage of our exclusive corporate customer benefits. Alternatively, simply leave us your contact information and we will be happy to call you back.

You may use your SIXT+ car with multiple drivers if you have added them to your subscription configuration. To ensure that your selected protection option also applies to additional drivers, we charge an additional driver fee per driver. If the additional driver cannot be present when the vehicle is picked up, please bring the additional driver's valid driver's license. Of course, you also have the option to add a driver later at any SIXT station. An important note: In case of damage, claims can be rejected if additional drivers are not listed in the rental agreement.

Using the intuitive SIXT+ Subscription Business Portal, you can also book car subscription contracts centrally for other employees of your company. Your contact person will be happy to create an access for your company and give you an introduction to the portal.

As a corporate customer, invoice payment is possible after a positive credit check.

For questions about your payment options, please contact your personal sales representative at SIXT. Alternatively, simply leave us your contact information and we will be happy to call you back.

For tax reasons, a SIXT+ car can only be rented in the country where your company is based. However, trips abroad are possible with the "Foreign Travel" option added.

You can find further information about the SIXT+ car subscription for corporate customers on the following page: SIXT+ Corporate Car Subscription