Overall a fantastic experience. Picking the car up was really easy, we received a pretty hefty upgrade (from a VW Golf to a Hyundai Ioniq, which saved us a TON of money since it's a hybrid). The car was in fantastic condition, the whole procedure was like 10 minutes until we were in the car, ready to drive. Drop off is equally as easy, you just park at the same spot you got the car from, give back the keys and voila. The only thing that was "wrong" for me, was the fact that I had to remind them about releasing the blockade on my credit card (after 2 weeks of waiting, was supposed to be 4 days). Fortunately it didn't matter much, after calling them and asking about the blockade, I got my money back the day after. Also, keep in mind that unlimited mileage, even though it's paid for, is ABSOLUTELY worth it, even comparing to other car rental companies at the airport, and if you're not driving like crazy, you won't meet any "surprises" in extra fees when you're giving the car back.