Sixt Heathrow is managed by Marie Roberts who has worked with Sixt for 10 years and is supported by a team of dedicated staff who will be happy to help with any questions you may have. Marie is also always pleased to receive feedback about the service at Heathrow and encourages all previous hirers to review their rental to win the chance of a free upgrade.
Sander Breur
Location Manager
SIXT station London Heathrow Airport LHR
TW6 1AP Hounslow
Booking code GDS: LHR
SIXT station: 7429
Opening hours
| Mo. - Su. | 06:00 - 23:00 |
| Bank holiday | 06:00 - 23:00 |
Contacts / Lost & Found
SIXT station London Heathrow Airport LHR
| London Heathrow Airport | |
| TW6 1AP Hounslow | |
| Phone no. | +44-844-5760239 |
| Fax | +44-1246-506129 |
Location plan - how to find us
Proceed to our desks in the arrivals hall of T1, T3 and T4. For T5 please use freephone at the Car rental carousel in the center of the arrivals hall. Alternatively call for the shuttle on 0044-203-4636791 and proceed directly to the relevant bus stop for collection: Terminal 1 - 2 Terminal 3 - 21 Terminal 4 - 2 Terminal 5 - 19
Please exit the M4 at junction 3 and follow the signs for Terminal 4. At theJury's Inn Hotel, turn left into Dick Turpin Way. At the traffic lights, turnright onto Faggs Road, then turn left into Hatton Road. The entrance toSixt is on the right hand side.If using a satellite navigation system, use postcode TW14 0PR, Feltham,Hatton Road as destination.
Please exit the M25 at junction 13 and follow the A30 towards London forapproximately six miles until you reach Hatton Cross tube station. After 50yards, turn right at the traffic lights into Dick Turpin Way. At the nextset of traffic lights, turn right onto Faggs Road and then left into HattonRoad. The entrance to Sixt is located on the right-hand side.If using a satellite navigation system, use postcode TW14 0PR, Feltham,Hatton Road as destination.
Shuttle Info
Proceed to our desks in the arrivals hall of T1, T3 and T4. For T5 please use freephone at the Car rental carousel in the center of the arrivals hall. Alternatively call for the shuttle on 0044-203-4636791 and proceed directly to the relevant bus stop for collection: Terminal 1 - 2 Terminal 3 - 21 Terminal 4 - 2 Terminal 5 - 19
Different address for returning vehicles
| Great South West Road | |
| TW14 0PR Feltham | |
"The staff at the heathrow branch are always excellent in terms of customer service and efficiency."
"This is the second time I have rented from Sixt. Keep up the good work!"
"Great team in London lhr!! Keep up the good work"
"Fantastic service. Very efficient and conscious that people do not have time to wait long when returning the car. Most impresses. Thank you."
"Your staff were very helpful and the pick up from the terminal was very prompt, just what was required after a long flight. The car was presented very well and your location is excellent. "
"Sixt at London Heathrow was once of the best areas of my holiday. Everyone was the utmost friendly and helpful. This branch should be commended for their dedication to their customers. They put them number one!"
"We found the SIXT staff very courteous and efficient and the car was great, thanks!"
"Once again a fantastic rental experience with Sixt! I would like to personally thank Maria and her team at Sixt Heathrow for their consistently great service. Having rented cars over the last 13 years from various outlets at Heathrow, I am pleased to have now found Sixt and have used them for my last 4 rentals and I must say, I won't need to look any further next time round! Looking forward to many more rentals and naturally being looked after by the Sixt Heathrow team! THANK YOU! Geraint "
"Good first time experience with Sixt. Staff were very friendly and helpful. Will recommend to others for sure."
"Good service - have used multiple rental agencies in the UK, so far you stand out as having the best price/service combination. I picked up the car early AM after a night flight from the US, was served quickly, someone made me a much appreciated coffee while I was being processed, friendly service throughout. Great stuff."
"Fantastic experience, customer service really professional & friendly."
"We appreciated the helpful staff!"
"Service was very good and it was refreshing not to get the surprise of extra costs noted in the small print or the hard sell for extra insurance cover etc. I am a reletavly frequent user of car rental companies and, as long as the price is competitve, I will certainly use SIXT again in the future "
"Perfect experience, especially when compared to other companies that we have used. Extremely efficient and great value. We collected from the London Heathrow branch but we came out on the tube from central London so it would have been handy to know that the office was actually at Hatton Cross to save going to Heathrow airport itself and then taking the complimentary shuttle. However, this was not a great inconvenience and would not stop us from using Sixt at this site again. Loved the VW Polo!"
"Very good service , lovely car. Friendly staff ."
"Your late night staff at Heathrow airport gave excellent service. Upon returning the car while waiting for the bus one staff member even made me a coffee. Very impressed with all staff & Sixt overall."
"The service was outstanding as was the vehicle. I shall return!!"
"Just to say I found the whole experience very relaxing which is unusual for me coming from Japan. The location of your site is perfect.... away from the hassle of other companies like national...too impersonal. My agent was very accommodating , nice smile friendly and helpful. I will definately use Sixt again and tell my colleagues. Thank you"
"When I arrived at the SIXT office I was greeted with professionalism from the start and the lady that served me was extremely polite and made sure everything was in order. Yes if choosing between Hertz and SIXT I would now use your company!! "
"Hi, Just want to give a glowing feedback. I absolutely am delighted with Sixt. I have used them over 6 times in the past year, and I have also used Europcar twice. I regretted using Europcar, and worst of all didn't learn my lesson from using Europcar the first time. Sixt service is great, your staff was prompt and courteous. The pickup car was on time, and waited for me and my wife (we had six luggages and two carry bags). The car was ready in time. There was not much waiting time. We managed to sort out the process of getting the car in no time. Really really good service. I also loved the flexibility of both location and fleet of cars available. The cars provided has always been as detailed when I booked it (unlike Europcar as an example, which promised a Mercedes C class, but I was given a Skoda instead). I would definitely use Sixt again. I have recommended it to friends and family. Absolutely good service and product. Great work - thumbs up. "
"Thank you for your professional and friendly service!"
"I think service was one of the best I ever had, nothing to say or to suggest"
"Appreciated the polite and professional service and not being subjected to pressure to upgrade and/or take out insurance (which I already had). "
"Very friendly, upgraded our car, nice people, good team work. Very impressed :)"
"Wonderful staff"
"Outstanding service from beginning to end."
"The staff at the depot were excellent, my rental was not a standard action, in so much as I had two different vehicles (car for the weekend, 9 seater for the week), but it was not a problem for your staff who sorted me out making sure I had the best option for my purpose, excellent."
"Overall, very good experience. Thank you"
"I would like to thank the lady from Bulgaria on the front desk who was polite and also quite funny and made the arrival back to the UK after 8 hour flight more bare-able. Also when I returned the car I had excellent service and was able to be dropped at my hotel which I hadn't expected. I hope to use Sixt again at XMAS when I come home. "
"Everything about my experience was very positive. Your staff is wonderful. They were extremely courteous and I truly felt like they were genuinely concerned that they wanted to make my entire rental experience positive. I commend your company for choosing the quality employees and your professional management and training. My experience was so perfectly positive and the level of service that I received is not common today. Your company stands out like a lighthouse on a dark night. I know it might sound like I am over doing this, but I have not received such courteous and professional service in a very long time. Every single detail was flawless. From the perfect directions to how to get to the shuttle bus, ( she told me how many meters it was to each stage) until the quick and easy returning of the vehicle. And genuine concern about me as a customer. Your employees are what make your company great. Please expand to more locations in the USA. You have me as a customer. Thank you "
"The staff at the London Heathrow location were extremely accomodating. No question that I will return to Sixt when I next need to rent a vehicle."
"Excellent service all round. Thank you."
"As we had a family emergencie while we were in England we had to extend our rental and it was very promt and completed with great care. If anybody wanted to have a car rental while they are in London Sixt wwould be the one to contact. Great work and very good service booking in and speed of getting completed on the return. Very friendly agents and shuttle drivers.We would rent again."
"Give the Polish lady who help us initially a hug for us... she was great. In fact the entire staff, up to the guys who were cleaning the car as we left were very attentive and represented the best of what your company can be."
"The lady who served my when I picked up the car was superb. She was really pleasant, professional and made the experience great. "
"Thank you for the free upgrade which meant we could fit all our grandchildren in the car at once! You anticipated our needs better than we did! "
"Good car. Good price. Good service. A repeat customer."
"Keep up the good work. We were extremely pleased with the service and advice"
"This was the first time I have used Sixt. Staff were pleasant and even when the booked car wasn't available, an alternative was quickly found."
"Good car and good Sixt Service as usual. "
"The manageress at your Heathrow depot was absolutely perfect. The rental started badly because the car I had booked was not available, but she made every effort, in the nicest possible manner to recover the situation and ensure that I had a trouble-free rental. I congratulate you on recruiting such a wonderful woman"
"I thought the staff were very helpful and efficient."
"We had two reservations with yourselves for 2x9 seater vans. Both were available when we arrived and we had a very quick return. We appreciated that the bus driver, who drives between the terminals and SIXT, kindly dropped some of our group off at the Hatton Cross station. Although your office is slightly further out than many of the other car rental companies, I will be booking with you again on my next trip to the UK. Caroline Townsend (2nd Driver)."
"Your staff are excellent! Great business, I will definitely recommend you."
"Great car and great service from the Heathrow office. I was very pleased, thank you!"
"Excellent service from start to finish. And good price, too. "
"very professional - courteous staff, efficient, quick ! A very pleasant experience."
"Your staff are very friendly and efficient and your check in and check out procedures are very quick and easy - wish you could teach them a thing or two in Australia! :)"
"We received excellent service from Ms. Mendelska, including her taking the initiative to program the Sat/Nav in the car for our trip to Stonehenge."
"Great cars, great service!"
"Made a mistake by hiring a car from another car hire company whilst on holiday in Spain (due to cost) , such an amazing contrast to Sixt, excellent service, thank you, extremely efficient and staff very courteous"
"I was enchanted that the in-terminal Sixt clerk offered us an upgrade (perhaps because the category of car reserved was not available) and that the Heathrow off-site clerk gave us an even better upgrade. The car we finally had was a Volvo V70, one of the finest automobiles I have ever driven. S0, I am very pleased with this first experience with Sixt. Every other aspect of our experience was as expected i.e. good."
"It was a good professional friendly experience, thanks to your staff at Heathrow. "
"The service was excellent when we arrived and the car was in great condition. When we returned the car everything went smoothly and the lift to the differnent terminals was most appreciated. We will definitely use Sixt again. Thank you Justine South Africa"
"Good service, car great. no problems. Well done."
"Excellent Service"
"The person who checked out the car for me on the 4th October should be given a well deserved bonus. She was a delight, funny, and helped me greatly. I cannot praise her enough. Thankyou !!!"
"I was very happy with the service I received."
"I have to emphasise that the Branch Manager at Sixt Heathrow (Marie Roberts) is doing a fantastic job! As soon as I had a small problem with my rental car or after returning the car, she took care of everything and always found a solution. Marie really knows how to make a customer's complaint to an opportunity for Sixt. My company is also a preferred customer at Europcar and Avis, but people like Marie make the difference. Despite the little hiccups in the past (quite long waiting times, minor problems with the rental car itself), I will always go back to Sixt at Heathrow. Thank you!"
"The lady who helped me when I picked up the car was excellent, polite, helpful beyond what I was expecting. Car was great, clean and slightly above the spec. that I had ordered (no extra charge) Child car seats and extra driver cheaper than all other companies I have used Very far and efficient drop off of car at end. Bus driver to airport terminal even went and got me a trolley to put my bags on Overall I was very pleased, will definitely be using again"
"We rent quite a lot of cars in Europe, it is something I do not look forward to, it is usually a very negative experience (I am being generous)so when we had a truly enjoyable time renting from Sixt I was bowled over!Everything from start to finish was courteous, friendly, & proffessional, keep up the good work!! We will definately be back & are already spreading the word...Many thanks & well done."
"Great service, great car and great value! Thanks. "
"Excellent service. Will definitely use Sixt again. Ajay Kichlu, Kolkata, India."
"Was an a good experience, no problems"
"It was my first experience with SIXT - and it leaves very positive impression on Heathrow branch, their staff and company in general"
"your staff were very welcoming and to a travel weary customer that is worth everything, in particular Susan Gill was lovely."
"Great customer service by Alicija at Heathrow Airport for rental on 23 September 2012"
"Renting car with sixt is always a preferance due to the friendliness and supportive nature of staff at the heathrow branch. "
"great service, friendly staff no complaints"
"Best service and price I have ever had at a car rental. "
"Your employee Howard at LHR gave an excellent service to me on my return. "
"Probably the best experience I have had renting a car at Heathrow. "
"I rent cars frequently when in the UK and usually from the London Heathrow locations. The sixt location was the most convenient I have experienced and the pickup/return location only about 30 yds from The Jury Hotel where I stayed before getting your convenient shuttle to the airport. Also very easy to find when driving to the airport. Next time I am landing at LHR and needing a rental car I will definitely use your LHR ( terminal 4 ) location. Service was also excellent"
"keep it up!"
"I always use sixt, easy quick and fantastic service. And the shuttle bus service to heathrow airport quick and fast. Keep up the great service!"
"No surprises, everything went as expected.Thanks"
"Great service will use again, Have been a regular customer for the past 5 years...Just cant get used to the new coffee machine at Heathrow office!"
"The Skoda Octavia Estate was a wonderful car for our needs. Thank you!"
"The vehicle was well prepared and the staff friendly and helpfull - well done"
"Am local resident without a car and hire approx twice per year - now always choose Sixt as the quality of the cars and the ease of hiring at Sixt Heathrow is excellent. Thank you "
"Excellent service at short notice"
"Very pleased with rental. Staff very efficient, welcoming and pleasant to deal with."
"Mr. Singh was extremely helpful at the pick up. I thank him for his excellent customer service. This was the first time I drove in UK. I would certainly consider Sixt next time."
"Excellent, friendly service on both pick up and drop off. Thanks!"
"A terrific service. "
"The bus from Term 5 was quick and the driver more than willing to help with luggage. I was impressed by the staff at the Heathrow office. They took time to explain the car controls and give directions. Secondly I was offered a cup of coffee and the waiting time was minimal. Different to your major competitors!"
"Arrived at Heathrow Terminal 4, called the freephone number from inside the terminal and waited no longer than 3 minutes at the bus stop for the courtesy bus to arrive. At the depot service was friendly and efficient and I drove away in a very clean car in about 15 minutes. Returning the car was just as simple, and filling up at the petrol station next door and accessing SixT from the petrol station was an added bonus. Apart from a slight delay while the courtesy bus was refueled the service could not have been better. This is my first time to use SixT, against the competition, all of which I have used, National, Europacar, Enterprise and Hertz, I can honestly say SixT is second to none. I hope this was not a one off, but I will definitely being using them again. Oh, did I mention, the price is good as well."
"Excellent services and courtious personnel"
"There was an issue with the booking - it was not clear that I needed additional proof of address when paying with a debit card. The sales assistant, and her manager, sorted this out quickly and efficiently, and I left a thoroughly satisfied customer. Hats off for the outstanding service! "
"Excellent service. I rent through easycar.co.uk normally and it was the first time I was designated Sixt. Was v happy and hope I get you guys again. "
"You were offering 25% discount when I looked into car hire for my uk trip which was fantastic! Special offers are always welcome :-) I also very much like the option to reduce the excess at time of booking. Many companies do not offer this option until you actually collect a car, which I think is inconvenient. "
"I have always used enterpise and they made a royal screw up on this trip, and couldnt even be bothered to fix it. Your guy was profrssional and jumped in to help, and I will continue to use you as long as the pricing is reasonable (which it was) Regards, giles giddings"
"I loved the fact the queues were short and there was a petrol station right next door at heathrow airport"
"I am very happy with your company, thank you!"
"Great job. Check in fast and staff helpful Excellent car. Thanks!"
"Thank you. Really appreciated the service I received from Terry (Manchester) when making the booking. Car was perfect for our needs, excellent service at depot where we picked up the car.Apologies if I have Terry's name incorrect, those emails on computer at home."
"The car was good. Renting and returning were both smooth and efficient."
"Excellent service with courteous staff"
"Staff were very helpful."
"Thank you for running such a satisfying organization"