The lessee and the driver must present a valid driver's license and an identity card or passport while receiving delivery of the vehicle.
To verify the validity of a driving licenses, the original driving license must be presented.
Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted.
Driver's license printed with non Roman Alphabet (Arabic, Chinese, Japanese, Cyrillic etc) must be complemented by an international driver's licence. For driver's licenses from countries not part of the international driver's license treaty an official Spanish translation is required.
Sixt supports Chinese customers with the necessary translations via Sixt WeChat Account or via following link: Link. This or any other kind of valid translation of the driving license can only be accepted if accompanied by the original driving license.
Driver's licences from non-EU countries (except Switzerland) are accepted if: a) no visa has been entered in the passport. b) the customer has a visa in his passport and at the time of hire has not been in Europe for longer than 6 months. If he has been in Europe for longer than 6 months, he must present a driver's licence from an EU country.
When renting with a German Maestro-/Girocard, an identity card or passport with German address is mandatory.
Certain regulations apply related to minimum age and possession of driver's license which can be found during the booking process depending on the booked vehicle. Basically, the minimum age for every driver is 18 years (having held the driving license for at least 1 day). A deviation from the minimum age is possible depending on the vehicle.
A young driver surcharge applies for drivers under 23 years.
All credit and debit cards of internationally recognised credit card companies (Visa, MasterCard, American Express, Diners Club, Discover and JCB), credit cards by China Union Pay, Airplus and Amex BTA/iBTA are accepted as payment methods, whereas all pre-paid cards are not accepted. The payment method must have been issued in the name of the driver. This must be presented at the time of vehicle pick-up and be valid at this time. The amount that will be debited includes the rental price as well as all additional charges and extras. It is also possible to pay in cash.
PayPal is accepted for prepaid bookings at selected locations. The use of PayPal and the PayPal website is subject to the applicable PayPal terms and conditions. A credit or debit card must be presented on pick-up of the vehicle to make a security deposit. The renter must be the PayPal account holder. Apple Digital wallet is accepted for Prepaid bookings, and Digital checkout at selected locations. Debit cards or prepaid cards cannot be used for payments via Apple Pay. The use of Apple Pay is subject to the applicable Apple terms and conditions. At pick up of the vehicle customers must either present a credit or debit card or use Apple Pay (if available) at the counter to make a security deposit.
All truck vehicle groups can also be hired with a Maestro-/VPAY-Card. Maestro-/VPAY-Card cannot be used to pay for long-term hiring.
Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid means of payment.
As security, the means of payment is debited with a deposit amount. The amount of the deposit is the rental price + EUR 200.00.
Please note, that payments with credit card may require the PIN of the credit card.
When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. A refund shall not be issued for non-collection, vehicle being collected late or returned early.
The booking may be changed up to one hour before the scheduled beginning of the rental period. There will be a Booking Modification fee of EUR 29.99 plus any difference between the original rate and the rate applicable to the adjusted rental period. A change from a prepaid rate to a non-prepaid rate is not possible.
A booking can be cancelled before the start of the rental. In the event of a cancellation, a cancellation fee will be charged to the rental advance payment already made, depending on the time of the cancellation. Cancellation fees will in no case exceed the total amount paid in advance. Cancellations prior to the scheduled start of the rental period will incur a cancellation fee of EUR99. Any remaining prepaid amount in excess of EUR99 will be refunded.
Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.
Rebookings and cancellations can be made online or in writing: Sixt Rent a Car S.L.Unipersonal, Calle Canal deSant Jordi, 29, Local 2, Poligono Son Oms, E-07610 Palma de Mallorca, Espana/Spain, Tlf: +34 871 18 06 34, Email: espana@sixt.com
In the event that the booked vehicle is not collected or not collected at the agreed time, the rental charge already paid shall be withheld in full.
The protection for the vehicle rented includes a third party insurance with the sum insured for personal injury and damage amounting to a maximum of EUR 85 Mio and is limited to Europe.
Excluded from the insurance is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's licence at the time of the event giving rise to claim.
Loss damage waiver (incl. theft protection) removes the drivers responsibility to a part of the vehicle in case of damage or theft.
If loss damage waiver (incl. theft protection) is accepted, the customer is entitled to a deductible between EUR 1400.00 and EUR 2000.00, depending on the vehicle.
In the event of willful or grossly negligent damage caused, a claim on the agreed fully comprehensive cover (incl. theft cover) can be reduced or lapsed.
If no fully comprehensive cover (incl. theft cover) has been arranged, the leaser is responsible for all damage to the car not proven to be caused by a third party, and shall be liable for up to the full value of the vehicle.
(reduced excess LDW = BE)
By adding Personal Accident Insurance or Travel Personal Accident Insurance, cover can also be extended to the personal consequences of an accident. Further information is provided during the booking process or via the following link: Link.
Tyre and Windscreen Coverage provides cover against the consequences of damages on tyres, windscreen, side windows, backwindow and mirror glass with a deductible of EUR 0.00.
If no glass and tyre cover has been arranged, the leaser shall be liable for up to the full amount of the damage.
The roadside protection is an extended breakdown protection during the rental and protects you at home and abroad against high service and repair costs for the following incidents caused by you: Key locked inside the vehicle, loss of keys, getting stuck, jump start in the event of an empty battery and breakdown due to lack of fuel or electricity.
All services may only be ordered by a direct claim with Sixt 24-hour Roadside Assistance. They shall also determine the type and extent of service required to ensure the renter stays mobile. If any damage to the rental vehicle occurs which is not covered by Sixt within the scope of the Roadside Protection, the renter is liable for such damage.
The vehicle selection can restrict travel to certain countries. For a description of these restrictions on admission, the countries are divided into four zones.
Zone I: Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Great Britain, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, San Marino, Sweden, Switzerland, Spain and Vatican
Zone II: Croatia, Czech Republic, Poland, Slovakia and Slovenia
Zone III: Estonia, Hungary, Latvia, Lithuania
Zone IV: All countries that are not in zone I, II or III.
All transporters and trucks are only allowed to enter countries in zone I and II.
In the case of commercial use, the vehicle (except group A, VX, VE) must not be used outside Spain.
Leaving the European continent is not permitted. This includes the Spanish exclaves of Ceuta & Melilla. The renter undertakes to comply with all official entry, exit and access authorisations.
In case of offence against cross border and territorial restrictions all protections lose their validity. Only the protection from the liability insurance in accordance with the conditions of the international insurance card remains valid.
Vehicles considered Luxury Cars may not leave Spain unless expressly authorized in writing by the lessor.
In case of offence against cross border and territorial restrictions all liability restrictions lose their validity. Only the protection of the liability insurance remains.
It is not allowed to move the vehicle from the mainland to any island and vice versa and/or between islands, as well as to Ceuta and Melilla, unless expressly authorized in writing by the lessor.
A fee is charged for permission to travel abroad in accordance with the above-mentioned territorial restrictions. This fee is in addition to the one-way fee in case of a one-way rental.
One-way-rentals within Sixt locations in Spain are allowed under conditions depending on tarif.
One-way rentals from/to the Spanish Islands are not allowed.
International one-way rentals are not allowed.
In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.
Navigation systems and Android Auto / Apple Car Play are guaranteed to be available when booking.
A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.
Baby seats, child seats and booster seats for children are guaranteed to be available if a booking is made.
If the vehicle has not been returned in a completely refuelled state, and if you have not booked the "Erste Tankfüllung/ Batterieladung" (Prepaid fuel/Prepaid charge) or "Fuelling/Charging service" extras, Sixt will charge you the fees in accordance with the tariffs applicable upon rental, for the fuelling of the vehicle and for fuel. The respectively valid tariffs are available at the Sixt branches.
Alternatively, you may purchase a tankful of fuel at the time of rental at a price that is competitive with local fuel stations and return the tank empty.
Prepaid fuel/Prepaid charge: You can purchase the optional extra "Prepaid fuel/Prepaid charge" at a price equal to that at a comparable charging point and return the vehicle at a lower charge level. In this case, you will not be charged any of the additional charging costs set out in the preceding paragraph. Please note that unused capacity will not be refunded.
A premium location fee occurs for rentals at airport and train stations.
Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.
As a flexible mobility partner, we adapt to your plans subject to availability. Please inform us of any changes to your plans during the rental period by calling +34 871 18 06 34 or directly at one of our numerous branches. As far as possible for us, we will adjust the rental agreement with the help of our staff. In addition to fees arising from the modification (e.g. extra days / different return location), we charge a handling fee of EUR 5.00 per modification process for changes made to the return date, return time or return location. Alternatively, you have the option to waive the handling fee for rental changes at your SIXT station when picking up the rental car for a service fee of EUR 3.00. If you do not inform us of your intended rental changes, the following service fees will be charged:
If you return your vehicle before the end of the agreed rental period, we will charge the rental price in accordance with the rental agreement. If the vehicle is returned more than two days before the end of the agreed rental period, you will receive a partial discount for the unused rental days.
When booking at a prepaid rate, a refund shall not be issued for returned early. For further information please refer to the section Prepaid Tariff - Pay now.
If you return the vehicle later than agreed in the rental agreement, extra days or additional hours may be charged due to the rental extension. If you do not inform us about the rental extension, we will charge an additional service fee of max. EUR 29.05 for the Flexi Return service.
If you return the vehicle to a station other than that agreed in the rental contract, the Flexi Return location will incur a service fee of max. EUR 39,99 if we have not been informed of the changes to the rental contract in advance.
All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.