Rental Information

Upon handover of the vehicle, the renter and the driver must present a personal identification card or passport, a driving licence from an EU/EEA country (including Switzerland) - valid within national territory and required to drive the vehicle - and a payment method valid at least 30 days from the vehicle return and accepted by Sixt.

To verify the validity of a driving licenses, the original driving license must be presented.

Photocopies and digital licenses will not be accepted.

Foreign national driver's licences in languages other than German and issued in a state other than a EU/EEA member state or Switzerland that do not conform with the provisions of Annex 6 to the Convention on Road Traffic dated 8 November 1968 must be affixed to a translation unless the Federal Republic waives the requirement that the license be accompanied by a translation. The translation must be provided by an internationally recognised automobile association from the issuing state or a body designated by the German Federal Ministry of Transport and Digital Infrastructure. If the issuing state issues an international driver's licence it suffices to present the international driver's licence together with the original driver's licence without having to provide a translation.

Sixt supports Chinese customers with the necessary translations via Sixt WeChat Account or via following link: Link. This or any other kind of valid translation of the driving license can only be accepted if accompanied by the original driving license.

Driving licences from non-EU/non-EEA countries will be accepted if a) no visa is entered in the passport of the renter/driver, or b) the renter/driver has a visa in their passport and at the time of rental has not yet stayed in an EU/EEA country for longer than 6 months. If the driver has been in an EU/EEA country for longer than 6 months, a driving licence from an EU/EEA country must be presented.

Exception: Driving licences from Ukraine are accepted regardless of the date of entry due to the current situation (protection status until 03/2027).

You will find further information about the driving licence under the following link.

Certain regulations apply related to minimum age and possession of driver's license which can be found during the booking process depending on the booked vehicle. Basically, the minimum age for every driver is 18 years (having held the driver's license for at least 1 day). A deviation from the minimum age is possible depending on the vehicle.

GELY, WFLY, JELY, JELP: No rental to new/first-time tenants (at least 5 previous rentals, of which at least 2x from category L***)

A young driver surcharge (Young Driver Surcharge) applies for drivers under 25 years.

Sixt accepts credit and debit cards as well as digital wallets by Visa, MasterCard, American Express, Diners Club, Discover, JCB and credit cards by China Union Pay. PayPal is accepted for prepaid bookings at selected locations. The use of PayPal and the PayPal website is subject to the applicable PayPal terms and conditions. A credit or debit card must be presented on pick-up of the vehicle to make a security deposit. The renter must be the PayPal account holder. Apple Digital wallet is accepted for Prepaid bookings, and Digital checkout at selected locations. Debit cards or prepaid cards cannot be used for payments via Apple Pay. The use of Apple Pay is subject to the applicable Apple terms and conditions. At pick up of the vehicle customers must either present a credit or debit card or use Apple Pay (if available) at the counter to make a security deposit. Prepaid cards cannot be accepted as a method of payment. Sixt only accepts Maestro/V PAY cards for the hiring of vans and trucks, as well as vehicles of groups M***/E***/C***/D***/I***/J***/S***/F***/P*** (excluding Special Cars and Sports & Luxury Cars).

Payment with a Maestro/V PAY card is not permitted for mobile check-in and long-term hire. The method of payment must be issued in the name of a renter, presented upon collection of the vehicle, and be valid for at least another 30 days from this point in time. Sixt reserves the right to only accept credit card payments in combination with the PIN. For business customers with which Sixt has entered into a framework contract, Sixt also accepts virtual payment methods, such as AirPlus and Amex BTA/iBTA. Requirements for the above are hereby (i) the existence of a valid framework contract, (ii) a cost absorption declaration for future rental under the terms of this framework contract, and (iii) a reservation with a customer number related to the framework contract.

Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid means of payment.

Cash Payment is not accepted.

As security, the means of payment is debited with a deposit amount. The amount of the deposit depends on the vehicle group of the rented vehicle and according to the following table:

When booking a prepaid tariff, the payment method will be immediately debited with the expected rental price incl. booked extras and fees (gross). The driver and payment details will be set upon reservation and cannot be changed. There will be no reimbursement in the event of non-collection, delayed vehicle collection, or early return.

Subject to availability, changes to bookings are possible up to a maximum of 1 hour before the collection time specified in the current reservation, with a rebooking fee of EUR 29.99. A reimbursement of the rental price already paid, or a reimbursement of any difference, will not take place upon changes to the booking.

A change from a prepaid rate to a non-prepaid rate is not possible.

Cancellation is possible before the start of the rental. In the event of a cancellation, a cancellation fee will be charged to the rental advance payment already made. Cancellation fees will in no case exceed the total amount paid in advance. Cancellations prior to the scheduled start of the rental period will incur a cancellation fee of EUR 99.00. Any remaining prepaid amount in excess of EUR 99.00 will be refunded.

Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.

In the event of failure to collect the booked vehicle at the agreed time, the rental price specified in the current booking confirmation must be paid in full. The reservation obligation of Sixt remains in this case until the agreed return time.

Rebookings and cancellations can be made online or in writing: www.sixt.de/mysixt or Sixt GmbH & Co. Autovermietung KG, Trelleborger Straße 9, D-18107 Rostock, Fax: +49(0)381/80 70 55 67, E-Mail: reservierung@sixt.com

The protection for the vehicle rented includes a third party insurance with the sum insured for personal injury and damage amounting to a maximum of EUR 100 million, the maximum limit of indemnity for each injured person amounts to EUR 12 million and is limited to Europe.

Loss damage waiver (incl. theft protection) reduces the lessee's responsibility to a certain defined excess in the event of damage caused by an accident or by loss of the rental vehicle.

In addition, a reduction of the deductible is possible.

In the event of intentional or grossly negligent damage/violation of duties under the rental contract, the entitlement to the loss damage waiver (including theft cover) may be reduced or voided.

If no loss damage waiver (incl. theft cover) has been arranged, the lessee is responsible for all damage to the rental vehicle not proven to be caused by a third party, and shall be liable for up to the full value of the vehicle plus further recoverable damages (e.g. reduction in value, expert assessor fees, etc.).

By selecting interior protection, liability can be reduced to a predetermined deductible or eliminated if the vehicle interior is soiled or damaged.

By adding Personal Accident Insurance or Travel Personal Accident Insurance, cover can also be extended to the personal consequences of an accident. Further information is provided during the booking process or via the following link: Link.

Upon conclusion of the Complementary Protection Plus, SIXT waives its right to claim damages to the rental vehicle against the renter up to an amount of EUR 500 for each individual event of damage and to claim damages to the rental vehicle exceeding an amount of EUR 30,000 for each individual event of damage. The provisions of the General Terms and Conditions regarding contractual liability exemption in Section I.2 apply accordingly to the waiver. Among other conditions, the waiver does not apply if the damage was caused intentionally by the renter or any authorized driver. The provisions of the Complementary Protection Plus are independent and separate from any insurance policies or protection packages that the renter may have taken out through third parties (e.g., travel portals or credit card companies).

The Tyre and Windscreen Protection provides protection for damages on tyres, windscreen, side windows and the rear window with a deductible of EUR 0.00.

If no tyre or windscreen cover is agreed, the renter will be liable up to the full extent of the damage.

The mobility service is an extended breakdown cover during the rental and protects against high service fees and repair costs in the following self-caused events, within national territory and on authorised travel abroad: key locked inside the vehicle, loss of keys, getting stuck, jump start in the event of an empty battery and breakdown due to lack of fuel or electricity.

All services must only be requested by using the Sixt 24-hour roadside assistance. This assistance also determines the type and extent of the cover, with the objective of keeping the renter mobile. Unless caused by Sixt itself within the framework of the mobility service, the renter is liable for damage to the rental vehicle.

The vehicle selection can restrict travel to certain countries. For a description of these restrictions on admission, the countries are divided into four zones.

Zone I: Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Great Britain, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, San Marino, Sweden, Switzerland, Spain and Vatican

Zone II: Croatia, Czech Republic, Poland, Slovakia and Slovenia

Zone III: Estonia, Hungary, Latvia, Lithuania

Zone IV: All countries that are not in zone I, II or III.

Vehicles of the following categories are allowed to enter only in zone I countries:

- vehicles of the Luxury Elite and Extraordinary cars groups (W***, X***)

- vans of the categories Full-size Elite and Premium Elite (GVAR, UVAR)

- Special Cars from category Luxury Elite to category Extraordinary (W*S*, X*S*)

- all Sports and Luxury Cars

Car groups of the following categories as well as all transporters and trucks are allowed to enter countries in zone I and II:

- car groups of the Premium, Premium Elite and Luxury category (P***, U*** and L***)

- Special Cars up to and including class Premium Elite (up to U*S*)

Vehicles of all other groups may enter in zones I, II and III.

Entry into any country in zone IV is not permitted with any Sixt vehicle.

Leaving the European continent is not permitted. This includes the Spanish exclaves of Ceuta & Melilla. The renter undertakes to comply with all official entry, exit and access authorisations.

The local transport of the vehicle by ferry is permitted in compliance with the above-mentioned entry restrictions. Damage to the vehicle during the crossing will be covered according to the protection booked in the rental contract.

In case of offence against cross border and territorial restrictions all liability restrictions lose their validity. Only the protection of the liability insurance remains.

For permitted journeys abroad in accordance with the above-mentioned entry restrictions, Sixt will charge the contractually agreed travel abroad fee as part of the booking process (selectable under "Extras"). This fee applies independent of the return location and, in the case of a one-way rental, in addition to the one-way fee. For unauthorised use abroad, a contractual penalty of 150.00 euros will be payable.

For one-way rentals, the contractually agreed one-way fee will apply.

In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.

Navigation systems and Android Auto / Apple Car Play are guaranteed to be available when booking.

A fee will be charged for additional drivers, whereby only persons entered in the rental contract with a valid driving licence may drive the vehicle.

A flat rate is levied for any number of additional driver. All drivers must have a valid driver's license.

Baby seats, child seats and booster seats for children up to 12 years (61 to 150 cm) are guaranteed to be available if a booking is made.

If the vehicle has not been returned in a completely refuelled state, and if you have not booked the "Erste Tankfüllung" (Prepaid fuel) or "Fuelling service" extras, Sixt will charge you the fees in accordance with the tariffs applicable upon rental, for the fuelling of the vehicle and for fuel. The respectively valid tariffs are available at the Sixt branches.

"Erste Tankfüllung" (Prepaid fuel): You can purchase the "Prepaid fuel" extra at the comparable fuel station price and thereby return the vehicle without a full fuel tank. In this case, you will not be charged any additional refuelling costs in accordance with the above paragraph. Please note that unused fuel will not be reimbursed.

Fuelling service: Subject to availability at the respective branch, you can book our "Fuelling service" at the specified price and thereby return the vehicle without a full fuel tank. In this case, you will only be charged for the subsequently fuelled litres of fuel at comparable fuel station prices, in addition to the above-mentioned fee.

We record the charge level of electric vehicles both at handover and return. If the charge level of the electric vehicle at handover was above 80%, the renter is required to return the vehicle with a charge level of at least 80%. If the charge level of the vehicle at handover was below 80%, the renter is required to return the vehicle with a corresponding charge level. If the electric vehicle is returned with a lower charge level, and if you have not booked the "Erste Tankfüllung/ Batterieladung" (Prepaid fuel/Prepaid charge) or "Fuelling/Charging service" extras, a fee per kWh of missing battery capacity shall apply. The applicable rates are available at the Sixt stations.

Deliveries and collections are available at the local rental station subject to a fee.

This service is available on request for an additional commitment fee outside opening times at selected locations.

A fee will be charged for winter tyres, unless already included in the base rental price. Snow chains and ski racks are also optionally bookable. Accessories are bookable without obligation and subject to availability.

A premium location fee occurs for rentals at airport and train stations.

Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.

There will be a registration fee, which is included in the rent.

Unless the renter is a consumer as set forth in § 13 of the German Civil Code, Sixt charges a fee of EUR 33.92 for responding to requests for information about the driver in the context of culpable violations of traffic and regulatory provisions, possession offences and other violations of the law.

In the event of loss or damage of the charging cable for e-vehicles and hybrid vehicles, a fee in the amount of EUR 420,00 will be charged for the replacement procurement of the cable, unless the lessee proves that Sixt incurred no or significantly lower expense and/or damage.

As a flexible mobility partner, we adapt to your plans subject to availability. Please inform us of any changes to your plans during the rental period by calling +49 (0)89- 66 060 060 or directly at one of our numerous branches. As far as possible for us, we will adjust the rental agreement with the help of our staff. In addition to fees arising from the modification (e.g. extra days / different return location), we charge a handling fee of EUR 5.00 per modification process for changes made to the return date, return time or return location. Alternatively, you have the option to waive the handling fee for rental changes at your SIXT station when picking up the rental car for a service fee of EUR 3.00. If you do not inform us of your intended rental changes, the following service fees will be charged:

If you return your vehicle before the end of the agreed rental period, we will charge the rental price in accordance with the rental agreement. If the vehicle is returned more than two days before the end of the agreed rental period, you will receive a partial discount for the unused rental days.

When booking at a prepaid rate, a refund shall not be issued for returned early. For further information please refer to the section Prepaid Tariff - Pay now.

If you return your vehicle later than agreed in the rental agreement, we will charge a usage fee for the additional time equal to the agreed price per rental day, provided the vehicle provided and the booked rate remain available and applicable for the relevant period. For minor return delays, we will charge a pro-rata amount of the daily rate. If your booking was part of a special rate (e.g. weekend or hourly rate) and its conditions are no longer met due to the late return, we will apply a usage fee for the additional time equal to our then-current standard rate. This may be higher than the special rate originally booked. If, through your own fault, you fail to inform us of the late return, we will charge, in addition to the usage fee, a service flat fee of EUR 28.56 for the Flexi Return Service. This does not apply if you prove that we incurred no expense and/or damage, or only a substantially lower expense and/or damage.

If you return the vehicle to a station other than that agreed in the rental contract, the Flexi Return location will incur a service fee of max. EUR 39.99 if we have not been informed of the changes to the rental contract in advance.

If the customer wishes to receive personal assistance at the counter, a service fee of EUR 29.00 will apply. The service fee will not be charged if the customer had to use the counter for reasons for which Sixt is responsible.

All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.