1. Is it OK to smoke in a Sixt Vehicle?

No, all our vehicle are smoke free.

2. Are Pets allowed in the car?

Yes, pets are allowed in Sixt vehicles, provided the seats are covered, or the animal is kept in a cage/carrier. Please be aware a vehicle cleaning fee may be applied should the vehicle return soiled.

3. Can I take the vehicle out of the state of rental?

Territorial restrictions apply depending on the State the rental takes place. For further information please visit this page

4. What does the 4 letter code (E.g. CDMR) next to the vehicle I choose mean?

The 4 letter code you see next to the vehicle you choose is known as an ACRISS code and is used as an industry standard in classifying rental vehicles by their size/specification. For further information please visit the ACRISS website. 

5. Can I choose a specific make and model of car after making my reservation?

No – Due to various reasons we are unable to guarantee a specific make and model, however we will be happy to accept requests for any particular preference you may have (this is not guaranteed).

6. Does the vehicle come with fuel?

The vehicle will be provided with a full tank of fuel and must be returned full, otherwise our current refuelling charge will apply.

7. Can vehicles be delivered?

Sixt offers delivery/collection service from specific locations only. 

8. What should I do if I have an accident or breakdown?

Please immediately contact our 24 hour incident support line, who will talk you through any further action: +1 888 749 8555. Please be advised, failure to notify us within 12 hours of your accident or breakdown may result in you being responsible for any costs incurred.

9. What do I need to check before I drive the vehicle away?

Yes, It is important to check the vehicle before you agree to sign the Pre Rental inspection (PRI) document, as this lists all pre-existing damage and is used to determine if there is any ‘new damage’ to the vehicle upon return.

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