John R.
Specific Thanks to Mr. Kavouris, Agent on Duty August 9, 2019. He was most helpful in sorting out our specific request for a Mini Cooper and getting us to it. To have shown up at the Mini Cooper events we were attending in a Skoda or the like would not have been cool. Background...Prior to our trip I had specific conversations and e-mails with Sixt about securing a standard shift Mini Cooper and was assured by Sixt representatives and management that this could be accomplished. Your having Minis was the major reason for selecting Sixt. Great, as we own 6 of them, both Classics and BMW versions, all standards. Not only were there no Minis at Gatwick North, it was explained the there are no standard shift Minis in the Sixt fleet. Curious. Anyway Mr. K worked it out and transported us to Gatwick South where there was a Mini Cooper Automatic sport shift version. This actually was beneficial for driving on the M25 "parking lot" in 2 hours of stop and go (mostly stop) as we headed North to Silverstone. And, I must admit the sport shift was OK on the back roads as well. Mr. K and his sense of humor is a fun guy and translated what could have been a large posterior pain into an enjoyable interaction. The car performed well with only minimal shift acceleration lag in full auto mode and the MPG was astounding at well over 40 mpg even in the way we drive, which is assertive but not abusive For perspective, we Track and Autocross Minis so we are used to certain performance response characteristics. So, most importantly...... We would certainly rent for Sixt again and especially if all the employees are a competent and courteous as Mr. Kavouris. Good Job Sixt