SIXT Rent a Car in Inverness

Visited Sixt in Inverness today - and the Customer service by Charlie was exceptional.

Our original car was picked up from Heathrow airport (I will leave another review on their site as unfortunately it will not be 5 star).

Whilst travelling we were left with a flat tyre that was unable to be sourced in the area for a new one - we were instructed that a taxi would pick us up and take us the 2hour+ drive to Inverness where another car had been arranged for us.

On arrival the Inverness team had not been informed by their road side assistance team that we were coming (even though I was informed via the phone that there was a car there waiting for us and a taxi on the way to take us)

Charlie, even under the pressure stayed calm and organised everything we need.

Thank you so much Charlie - you made a big difference to our trip

Excellent service. On Skye we had a punctured tyre. Since we didn’t have a spare we called the Sixt accident/breakdown service, and much faster than we dared hope for, in our remote cabin, someone knocked on the door with a breakdown truck (within a few hours) and returned the car with a new tyre. At no extra cost. Also, when we returned the car we were late, well after closing time. A very friendly employee was still around, said ‘no problem’, checked the car, closed the booking and drove us to our hotel with the shuttle. All in all: highly recommended!

Great friendly service!

I took out a Kia estate for a week with third party fire and theft insurance and came back with no issues. £300 refund was issued back within a day. Great service, smooth precedure. I would definitely recommend.

Overall positive experience, would recommend.

Signage at Inverness airport could be improved. Once finding pick up point the service was second to none will deffo be back .