Originally booked van for Forster 1-day pick/up - drop off on tight schedule and decided to run a reconnaissance days prior. Good thing, as the attached pic of sign indicated location was closed, confirmed by call to SIXT office! Moved location to Taree. Had I not visited in advance, I would have been greeted with this massive time delay to get van at unplanned location. Ran another reconnaissance day prior and Amanda at Taree Airport was fantastic. Thorough intro to van, as I’ve never driven one nor any diesel vehicle. All was as shown - easy to navigate high-top van with side and rear doors and tie down flanges within as required. Made quick run to Hornsby for valuable antique pick-up easy. I’ll do it again when required. If I’d booked originally at Taree, this would be a 5 star. Forster dragged it down.