Frequently asked questions

Below please find the answers to the most frequently asked questions by our travel agency partners

Agency related questions

How can I register my agency with Sixt?

What do I have to do if my agency moved?

What do I have to do if my agency changed company names?

Rebooking and cancellation

How can I change a reservation?

How can I cancel a reservation?

Commission payment

When and how do I receive my commission?

How do I register with Paymode-X or Onyx?

I forgot my password, what should I do?

For which bookings do I receive a commission?

Sixt holiday

Please click on the button below for a full list of Sixt holiday FAQ: