Help Center

Get help with your bookings, picking up of vehicle, emergencies and more.

Making a booking

Learn how to select your ride, choose the right class, and understand pricing, vouchers, and booking options.

Book an airport transfer

Find out how to schedule your airport pickup and enjoy services like flight tracking and meet & greet.

Book an hourly ride

Learn how hourly rides work and see the benefits of flexible stopovers and included kilometers.

Ride Categories

Explore SIXT ride classes and choose the best option for your comfort, group size, and sustainability preferences.

Payment and Pricing

Discover how ride fares are calculated and what factors can affect the final price.

Promotions & Vouchers

See how to redeem vouchers and understand the rules for cancellations and re-use.

Additional requests for your ride

Learn how to request child seats, pets, or specific car models and what can be accommodated.

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