Cancelling a reservation

How can I cancel a booking?

To cancel a booking, log in to your SIXT account on the website or in the app, navigate to your bookings overview, select the ride you wish to cancel, and click "Cancel". You will receive a cancellation confirmation via email immediately.

How can I cancel a guest booking?

If you booked as a guest, open the booking confirmation email sent after your booking. Click on "CANCEL RIDE" to cancel, and a confirmation will be sent to your email.

Until when can I cancel free of charge?

Cancellation policies may vary depending on the country and the booking class. For detailed information on cancellation fees, please refer to our booking conditions.