Rental Information

The renter and the driver have to be in possession of a valid driving license for at least 2 years.

Driving license printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc) must be complemented by an International driving license.

Chinese driving licenses are not accepted.

Please show a valid driver's license and identity card/passport at the time of pick up!

Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted.

In Senegal, the following rules apply for the minimum age and possession of a driver's license:

The following credit cards are accepted: all credit cards from internationally recognised credit card companies - such as Eurocard/Mastercard, Visa. We do not accept any prepaid cards or debit cards (Visa Electron). The renter must be the owner of the indicated credit card.

Cash (and check) deposits are not accepted.

Cash Payment is not accepted.

Please note, that payments with credit card may require the PIN of the credit card.

An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.

When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card. A refund shall not be issued for non-collection, vehicle being collected late or returned early.

Changing Booking A prepaid booking can be changed up to 48 hours before the start of the rental (depending on availability) in return for a booking modification fee of 20,00 EUR. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this modification leads to a lesser rental cost. Any changes made to a prepaid reservation may impact the rental rate. A change from a prepaid rate to a non-prepaid rate is not possible.

(Booking Modification Fee = RF)

Cancellation

A booking can be cancelled before the rental begins. In the event of cancellation, the payment in advance already made towards the rental shall be paid back subject to a cancellation charge, which will be withheld and shall be in the amount of the rental charge (including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to: Sixt Senegal Headquarter, 7300, Ouest foire, Dakar, Senegal, Email: reservations@sixt.com.sn

Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.

(Cancellation = CL)

No-show In the event that the booked vehicle is not collected or not collected at the agreed time the rental charge already paid shall be withheld in full.

Protection coverage for the vehicle rented includes Third Party Liability with a maximum cover of 10,000.00 EUR for personal injuries and material damages.

Excluded from the protection is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.

Loss damage waiver (incl. theft protection) removes the drivers responsibility to a part of the vehicle in case of damage or theft.

If LDW is accepted, customer is only responsible for the following amounts: 1,000.00 EUR (ECMR, CDMR, ECAR, CDAR, IDMR, IDAR) 1,500.00 EUR (SDMR, EFMR, EFAR, CFMR, CFAR, IFMR, IFAR) 2,500.00 EUR (FPMR, SFAR, FFMR, FFAR, FPAR) 0.00 EUR rental only with driver (OVMR,PVMR)

If loss damage waiver (incl. theft protection) is not accepted the customer will be held liable for the full value of the car.

If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with reduced excess to reduce/eliminate the Non-Waiverable Responsibility.

If loss damage waiver (incl. theft protection) with reduced excess is accepted, customer is only responsible for the following amounts: 500.00 EUR (ECMR, ECAR, CDMR, CDAR, IDMR, IDAR) 750.00 EUR (EFMR, EFAR, CFMR, CFAR, IFMR, IFAR) 1,250.00 EUR (SDMR, SFAR, FPMR, FFMR, FFAR, FPAR)

Tire and Windscreen Coverage provides cover against the consequences of damages on tires, windscreen, side windows, back window, mirror glass, wheel covers and rims.

If TG is not accepted the customer will be held liable for the full value of damages on tires, windscreen, side windows and back window. If TG is accepted, customer is only responsible for the following amounts: 0.00 EUR

The mobility service is an extended breakdown cover during the rental and protects against high service fees and repair costs in the following self-caused events, within national territory and on authorised travel abroad: key locked inside the vehicle, loss of keys, getting stuck, jump start in the event of an empty battery and breakdown due to lack of fuel or electricity.

All services must only be requested by using the Sixt 24-hour roadside assistance. This assistance also determines the type and extent of the cover, with the objective of keeping the renter mobile. Unless caused by Sixt itself within the framework of the mobility service, the renter is liable for damage to the rental vehicle.

Cross Border Rentals are only permitted into following countries: The Gambia

For trips abroad, an additional fee of EUR 100 per day (max 100 EUR) is charged. All trips abroad are to be requested at the Sixt station.

In case of offence against Cross Border & Territorial Restrictions all protections lose their validity.

Accessories are bookable without obligation and subject to availability.

One-Way Rentals are not allowed.

International One-Way Rentals are not allowed.

(One-Way = OW)

A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.

Baby seats and child seats are available subject to a fee.

All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current prices per litre of petrol or diesel will be charged in addition to a refuelling fee.

If desired, the vehicle will be refuled according to currently available conditions after returning it to the station.

Deliveries and collections are available at the local rental station subject to a fee.

Delivery/Collection Service for the following cities: Dakar is on request. Please contact the local rental station.

This service is available on request for an additional commitment fee outside opening times at selected locations.

By choosing the driver service a Sixt driver will be supplied for 10 consecutive hours per day between 8 am and 6 pm. Additional hours and services outside business hours are available at the local branch. The customer remains liable for the condition of the vehicle except when the vehicle is physically moved by the Sixt driver.

Driver services are available within respective city limits and any trip outside the city limits will need to be coordinated with the Sixt location in advance. Additional charges for leaving the citylimits may arise and will be charged extra locally. Please contact the local branch for more information.

The vehicle categories OVMR and PVMR can only be booked with Driver Service (DV).

A premium location fee occurs for rentals at airport and train stations.

Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.

(Out of Hours = OH)

In case the car requires a special cleaning procedure after returning, a charge will apply. It is also possible to book the vehicle cleaning beforehand.

All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.