Rental Information

Driving Licence Requirements The lessee and the driver must be in possession of a full, valid driving licence and present this together with an identity card or passport while receiving delivery of the vehicle. Furthermore, the following conditions apply depending on the issuing country of the driving licence. EU Driving Licences Valid driving licences of all EU countries are accepted All Other Licences Driving Licences printed with non-Roman Alphabet (Arabic, Japanese, and Cyrillic) must be accompanied by a valid International Driving Permit.

Sixt supports Chinese customers with the necessary translations via Sixt WeChat Account or via following link: Link. This or any other kind of valid translation of the driving license can only be accepted if accompanied by the original driving license.

Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted.

Certain regulations apply related to minimum age and possession of driver's license which can be found during the booking process depending on the booked vehicle. Basically, the minimum age for every driver is 18 years. A deviation from the minimum age is possible depending on the vehicle. In Slovenia, the following rules apply for the minimum age and possession of a driver's license:

A surcharge applies for young drivers under 23 years.

All credit cards and debit cards from internationally recognized credit card companies - such as American Express, Diners Club, Eurocard/Mastercard, Airplus, Visa, Discover and JCB are acceptable as payment methods. The payment method must have been issued in the name of the driver. This must be presented at the time of vehicle pick-up and be valid at this time.

For LWAR, XSAX two credit cards are mandatory.

Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid Credit Card/Debit Card.

Please note, that payments with credit card may require the PIN of the credit card.

An advance charge approval is obtained for the chosen means of payment as a security deposit:

If LDW is not included, the credit card deposit is triple the amount of the described above.

When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card. A refund shall not be issued for non-collection, vehicle being collected late or returned early.

Changing booking

Changing Booking A prepaid booking can be changed up to 48 hours before the start of the rental (depending on availability) in return for a booking modification fee of 20,00 EUR. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this modification leads to a lesser rental cost. Any changes made to a prepaid reservation may impact the rental rate. A change from a prepaid rate to a non-prepaid rate is not possible.

Cancellation

A booking can be cancelled before the start of the rental. In the event of cancellation, the payment already made towards the rental will be paid back subject to a cancellation charge. The cancellation charge shall be the amount of the rental charge (including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to: Sixt Slovenia Headquarters, Anticus d.o.o., Brnciceva ul. 13, 1231 Ljubjana - Crnuce, Fax: +386 1 5600375, Email: info@sixt.si.

Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.

No-show

If the booked vehicle is not collected or not collected at the agreed time the rental charge already paid shall be withheld in full.

The renter is held liable for the vehicle until the vehicle has been checked in by a member of SIXT staff.

Protection coverage for the vehicle includes Third Party Liability with a maximum cover of 1,000,000.00 EUR for material damages. Maximum cover for personal injuries is 5,000,000.00 EUR per injured person. Protection coverage is limited to Europe only.

Excluded from the protection is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.

Loss damage waiver (incl. theft protection) removes the drivers' responsibility to a part of the vehicle in case of damage or theft.

If LDW is accepted, customer is only responsible for the following amounts: 1,000.00 EUR (MCMR, ECMR, EDMR, EFMR, EDAR) 1,200.00 EUR (EDAE) 1,400.00 EUR (CDMR, CDAR, CLMR, CFMR, CFAR, CWMR, CWAR) 1,600.00 EUR (CCAE, CPAR, IDAR, IWMR, IWAR, IVMR, IVAR, IFMR, IFAR) 1,800.00 EUR (ILAE, SDMR, SDAR, SWAR, SFMR, SFAR, SVAR, FVMR, FVAR) 2,000.00 EUR (FDAR, FWAR, FFAR) 2,300.00 EUR (PDAR, PFAR) 2,500.00 EUR (PVAR) 7.000,00 EUR (LWAR) 10.000,00 EUR (XSAX)

If loss damage waiver is not accepted the customer will be held liable for the full value of the car.

If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with reduced excess to reduce/eliminate the Non-Waiverable Responsibility.

If loss damage waiver (incl. theft protection) with reduced excess is accepted, customer is only responsible for the following amounts: 300.00 EUR (MCMR, ECMR, EDMR, EFMR, EDAR, EDAE) 450.00 EUR (CDMR, CDAR, CLMR, CFMR, CFAR, CWMR, CWAR) 600.00 EUR (CCAE, CPAR, IDAR, IWMR, IWAR, IVMR, IVAR, IFMR, IFAR) 650.00 EUR (ILAE, SDMR, SDAR, SWAR, SFMR, SFAR, SVAR, FVMR, FVAR) 700.00 EUR (FDAR, FWAR, FFAR) 800.00 EUR (PDAR, PFAR) 900.00 EUR (PVAR)

Loss damage waiver (including Theft Protection) with reduced excess does not have effect in countries to which entry is prohibited.

If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with minimum excess to reduce/eliminate the Non-Waiverable Responsibility.

If Loss damage waiver (including Theft Protection) with minimum excess is accepted, customer is only responsible for the following amounts: 0.00 EUR

Loss damage waiver (including Theft Protection) with minimum excess does not have effect in countries to which entry is prohibited.

Loss damage waiver (including Theft Protection) with minimum excess does not include damages to the vehicle as a consequence of improper use.

LDW, BE or BF do not include: interior damages and undercarriage damages, damages of glass, tires/wheels, rims, lights, antenna, wheel caps, wipers and mechanical parts.

By taking out insurance protection for the interior, liability in the event of soil or damage to the vehicle interior can be reduced to a predetermined deductible or eliminated.

The tire and glass coverage provides protection for damages on tires, windscreen, side windows and the rear window with a deductible of EUR 0.00.

If the protection is not accepted, the customer will be held liable for the full extent of the damage.

By taking out personal accident protection coverage can also be extended to cover the consequences of an accident.

The mobility service is an extended breakdown cover during the rental and protects against high service fees and repair costs in the following self-caused events within national territory:

1) Key locked inside the vehicle: In the event of the key being locked inside the vehicle, Sixt will assume the costs to open the vehicle and for the vehicle to be towed away and for a replacement vehicle.

2) Fueling with wrong fuel (without driving it)

3) Assistance due to flat battery: In the event of assistance with starting being needed, Sixt will assume the costs for assistance (by the vehicle manufacturer or one of its partners).

4) Loss of key: In the event of a lost key, Sixt shall assume the costs for providing a spare key, the transport/shipping of the spare key, for the vehicle to be towed away and for a replacement vehicle.

All services may only be ordered by a direct claim with Sixt 24-Hours Roadside Assistance. We will determine the type and extent of service required to ensure the client can continue the journey. If any damage on the rental vehicle occurs, which is not covered by Sixt within the scope of the Roadside Protection, the renter is liable for such damage.

Roadside protection and assistance conditions are not valid and applicable outside Slovenian borders.

The vehicle selection can restrict travel to certain countries.

Cross Border Rentals are allowed to the following countries: Albania, Andorra, Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Czech Republic, Croatia, Denmark, Finland, France, Germany, Hungary, Italy, Liechtenstein, Luxembourg, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Spain, Sweden, Switzerland, Vatican City.

The vehicles can be driven in all the countries mentioned above, but cannot be returned there at any SIXT stations - please note the regulations for international one-way rentals for the return of vehicles abroad. For the car groups EDAE, CCAE, ILAE, FDAR, FWAR, FFAR, FVAR, PDAR, PWAR an additional permit is required. This is also necessary for entry into the following countries: Albania, Bosnia and Herzegovina, Serbia, Montenegro, Bulgaria, Poland, Romania For vehicle groups LWAR, XSAX cross border is allowed to Austria, Croatia, Italy and Hungary. One way rental outside Slovenia is forbidden. The entry into one of the countries not listed above (with valid entry exemptions) is strictly prohibited!

Foreign use is an extension of your booked insurances so they will cover the vehicle also abroad in approved countries.

In case of offence against Cross Border & Territorial Restrictions all protections lose their validity.

For travels abroad, additional charges may apply and are governed by the respective country of entry and must be requested at the local rental station.

The cross border fee does not include tolls in other countries.

Accessories are bookable without obligation and subject to availability.

During the period of November 15th until March 15th snow tyres are mandatory in Slovenia and will be charged.

One-way rentals within Sixt locations in Slovenia are allowed under conditions depending on the tariff.

International one-way-rentals are only allowed for selected countries, depending on the current tariff.

Please contact your Sixt local rental station or E-mail us at res.center@sixt-slovenia.si.

Navigation systems are available subject to a fee.

A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.

Baby seats, child seats and booster seats are available subject to a fee.

All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current prices per litre of petrol or diesel will be charged in addition to a refuelling fee.

Electric vehicles are handed over with full charge (100 - 80%) and can be returned with 20% charge. If the vehicle is not sufficiently charged, additional costs will be incurred. The performance of the battery depends on the driving style, the road conditions and the outside temperature.

Alternatively, you may purchase a tankful of fuel at the time of rental at a price that is competitive with local fuel stations and return the tank empty. No refunds will be given for unused fuel.

Alternatively, you may book a tanking service for a fee and return the tank empty. The refueled liters will be charges at a price that is competitive with local fuel stations additionaly to the prior noted tanking service fee.

Delivery/Collection Service is on request. Please contact the local rental station.

Delivery/Collection Service within city limits (30km circle from office) is free of charge.

This service is available on request for an additional commitment fee outside opening times at selected locations.

Delivery and Collection to / from pedestrian area sites is not possible.

By choosing the driver service a Sixt driver will be supplied for 9 consecutive hours per day in the business hours. Additional hours and services outside business hours are available at the local branch. The customer remains liable for the condition of the vehicle except when the vehicle is physically moved by the Sixt driver.

Driver services are available within respective city limits and any trip outside the city limits will need to be coordinated with the Sixt location in advance. Additional charges for leaving the city limits may arise and will be charged extra locally. Please contact the local branch for more information.

Winter tires and snow chains are available subject to a fee.

Sixt Mobile data is available subject to a fee.

Allows usage of all Slovenian highways.

A premium location fee occurs for rentals at airport and train stations.

Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.

A Road Tax occurs.

Should a customer require official damage and repair documentation an administration fee will apply.

If the renter has a traffic/parking fine during the rental the renter will be charged an Administration Fee together with the first settlement-proposition.

The renter is liable for payment of all traffic/parking fines occurring during the rental.

Driving of an electric vehicle requires additional attention to the traffic participants, as these vehicles do not cause any sound.

In case the car requires a special cleaning procedure (i.e. smell removal, animal pollution, spill of liquids etc.) after returning, a cleaning charge will apply.

In the event of loss or damage of the charging cable for electrical vehicles and plug-in hybrid vehicles, a fee will be charged for the replacement of the cable.

Plans can change. As a flexible mobility partner, we are happy to adapt to your plans. Thanks to our Flexi Return guarantee, you have the freedom to return the vehicle at any time to an authorised Sixt station, regardless of the rental agreement. If your plans change during your hire period, let us know by telephone on +386 15600373 or in person at any of our numerous stations, and our employees will amend your rental contract. By doing this, we can adapt to your changed plans. This service is, of course, free of charge for you.

When booking at a prepaid rate, a refund shall not be issued for returned early. For further information please refer to the section Prepaid Tariff - Pay now.

If you return the vehicle later, without notifying us, we will bill you EUR 12.20 service fee for the Flexi Return Service. This fee applies in addition to any extra days which might incur due to the rental extension.

If you return the vehicle to a station other than that agreed in the rental contract, the Flexi Return location will incur a service fee of EUR 19.52 if we have not been informed of the changes to the rental contract in advance. With our Flexi Return guarantee, you will always have maximum flexibility and cost-efficiency when driving.

All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.