The renter and all approved drivers must be in possession of a full, valid driving licence for at least 2 years. Furthermore, the following conditions apply depending on the issuing country of the driving licence.
Driving license printed with non-Roman Alphabet (Arabic, Japanese, Cyrillic etc.) must be complemented by an International driving license.
Chinese driving licenses are accepted with an official translation in English and the original driving license.
Sixt supports Chinese customers with the necessary translations via Sixt WeChat Account or via following link: Link. This or any other kind of valid translation of the driving license can only be accepted if accompanied by the original driving license.
Please show a valid driver's license and ID card/ passport at time of pick up.
Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted.
In La Reunion, the following rules apply for the minimum age and possession of a driver's license:
| Minimum Age | License Requirements | Car Category |
|---|---|---|
| 21 | License held for 2 years | MCMR, MDMR, EDMR, EXMR, CDMR, CDMD, IXMR, EXAR, CLAR, EDAH, CDAH, EWMR, IVMR, SVMR, CFMR, CFAH |
| 25 | License held for 3 years | CSMR, IDAR, IXAR, SCAR, SSAR, IFAH, SFAH, FFAH, FVMR, IFMR, FFMR, CFAR, IFAR, JFAR, FFAR, CTMR, CTAR, ITMR, PTAR, XSAR |
| 25 | License held for 5 years | PSAR, PFAR |
| 30 | License held for 5 years | XTAR, XXAR |
A surcharge applies for young drivers under 25 years.
The following credit cards are accepted: all credit cards from internationally recognised credit card companies - such as American Express, Eurocard/Mastercard, Visa. We do not accept any prepaid cards or debit cards (Visa Electron, Revolut), Crypto Payment Card and Diners Club. The renter must be the owner of the indicated credit card.
Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid Credit Card.
Please note, that payments with credit card may require the PIN of the credit card.
An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.
| Advance Charge Approval | |
|---|---|
| CRS Code | EUR |
| MCMR, MDMR, EDAH, EDMR, EXAR, EXMR | 1,300.00 |
| EWMR, CDMR, CDAH, CFAH, CFMR, CLAR, IVMR | 1,500.00 |
| CFAR, CSMR, CTMR, IXMR | 1,800.00 |
| IFMR, IFAR, IFAH, IXAR, CTAR, ITMR, FFMR, SVMR | 2,000.00 |
| IDAR, FFAH, FFAR | 2,300.00 |
| JFAR, SCAR, SFAH, SSAR, FVMR, PFAR, PTAR | 3,000.00 |
| XSAR, XTAR, PSAR | 5,000.00 |
| XXAR | 10,000.00 |
When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card. A refund shall not be issued for non-collection, vehicle being collected late or returned early.
Changing booking
Changing Booking A prepaid booking can be changed up to 48 hours before the start of the rental (depending on availability) in return for a booking modification fee of 20,00 EUR. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this modification leads to a lesser rental cost. Any changes made to a prepaid reservation may impact the rental rate. A change from a prepaid rate to a non-prepaid rate is not possible.
Cancellation
A booking can be cancelled before the start of the rental. In the event of cancellation, the payment already made towards the rental will be paid back subject to a cancellation charge. The cancellation charge shall be the amount of the rental charge (including any extras and charges) for a maximum of 2 rental days. Cancellations can be made online or in writing and must be addressed to: Sixt Réunion Headquarters, 54 rue André Lardy, La Mare 97438 Sainte Marie, Ile de la Réunion, E-Mail: reservation@sixt.re
Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.
No-show
In the event that the booked vehicle is not collected or not collected at the agreed time, the rental charge already paid shall be withheld in full.
Protection coverage for the vehicle rented includes Third Party Liability with a maximum cover of EUR 100,000,000 for material damages and unlimited cover for personal injuries.
Excluded from the protection is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.
Loss damage waiver (incl. theft protection) removes the driver's responsibility to a part of the vehicle in case of damage or theft.
All rates are inclusive of LDW. Customer is only responsible for the following amounts: 1,300.00 EUR - MCMR, MDMR, EDMR, EXMR, EXAR, EDAH 1,500.00 EUR - CDMR, CDAH, CLAR, EWMR, IVMR, CFMR, CFAH 1,800.00 EUR - CSMR, IXMR, CFAR, CTMR 2,000.00 EUR - IXAR, SVMR, IFMR, FFMR, IFAR, IFAH, CTAR, ITMR 2,300.00 EUR - IDAR, FFAR, FFAH 3,000.00 EUR - SCAR, SSAR, PSAR, FVMR, JFAR, PFAR, SFAH, PTAR 5,000.00 EUR - XTAR, XSAR 10,000.00 EUR - XXAR
If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with reduced excess to reduce the Non-Waiverable Responsibility.
If loss damage waiver (incl. theft protection) with reduced excess is accepted, customer is only responsible for the following amounts: 650.00 EUR - EDAH, EDMR, EXAR, EXMR, MCMR, MDMR 750.00 EUR - CDMR, CDAH, CFAH, CFMR, CLAR, EWMR, IVMR 900.00 EUR - CFAR, CSMR, CTMR, IXMR 1,000.00 EUR - FFMR, IFAH, IFAR, IFMR, IXAR, SVMR, CTAR, ITMR 1,150.00 EUR - FFAH, FFAR, IDAR 1,500.00 EUR - FVMR, JFAR, PFAR, PSAR, SCAR, SFAH, SSAR, PTAR 2,500.00 EUR - XTAR, XSAR 5,000.00 EUR - XXAR
If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with minimum excess to eliminate the Non-Waiverable Responsibility.
If Loss damage waiver (including Theft Protection) with minimum excess is accepted, customer is only responsible for the following amounts: 0.00 EUR
By taking out personal accident protection coverage can also be extended to cover the consequences of an accident.
By taking out PAP the limit of liability is: 15,244.90 EUR for invalidity, 22,867.40 EUR for decease, 762.20 EUR for medical costs.
The tire and glass coverage provides protection for damages on tires, windscreen, side windows and the rear window with a deductible of EUR 0.00.
If the protection is not accepted, the customer will be held liable for the full extent of the damage.
Cross Border Rentals are not allowed.
In case of offence against Cross Border & Territorial Restrictions all protections lose their validity.
Accessories are bookable without obligation and subject to availability.
One-Way Rentals are not allowed.
International One-Way Rentals are not allowed.
In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.
Navigation systems are available subject to a fee.
A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.
Baby seats, child seats, booster seats and baby strollers are available subject to a fee.
All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current prices per litre of petrol or diesel will be charged in addition to a refuelling fee.
If desired, the vehicle will be refueled according to currently available conditions after returning it to the station.
Alternatively, you may purchase a tankful of fuel at the time of rental at a price that is competitive with local fuel stations and return the tank empty. No refunds will be given for unused fuel.
Alternatively, you may book a fueling service for a fee and return the tank empty. The refueled liters will be charged at a price that is competitive with local fuel stations, in addition to the prior noted tanking service fee.
Delivery/Collection Service is on request. Please contact the local rental station.
The renter is obliged to report the vehicle back to SIXT at the end of the rental period.
The roadside protection is an extended breakdown protection during the rental and protects against service and repair costs for the following incidents caused by you: key locked in the vehicle, breakdown caused by lack of fuel, assistance for restarting the vehicle caused by flat battery, loss of key (the cost incurred by the manufacturer for a new key remains at your expense) and vehicle breakdown. All services may only be ordered by a direct claim with Sixt Roadside Assistance. They shall also determine the type and extent of service required to ensure the renter stays mobile. If any damage to the rental vehicle occurs which is not covered by Sixt within the scope of the Roadside Protection, the renter is liable for such damage.
A premium location fee occurs for rentals at airport and train stations.
Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.
The renter is liable for payment of all traffic/parking fines occurring during the rental.
(Administration Fee For Fine = FI)
There will be an ecological surcharge, which is included in the rent.
In case the car requires a special cleaning procedure (i.e. smell removal, animal pollution, spill of liquids etc.) after returning, a cleaning charge will apply.
Plans can change. As a flexible mobility partner, we are happy to adapt to your plans. Thanks to our Flexi Return guarantee, you have the freedom to return the vehicle at any time to an authorised Sixt station, regardless of the rental agreement. If your plans change during your hire period, let us know by telephone on +262 (262) 474 474, per mail at reservation@sixt.re or in person at any of our stations, and our employees will amend your rental contract. By doing this, we can adapt to your changed plans. This service is, of course, free of charge for you.
If you return your vehicle earlier than agreed in the rental contract, we will charge the rental price according to the rental contract. You will receive a partial discount for the unused rental days.
When booking at a prepaid rate, a refund shall not be issued for returned early. For further information please refer to the section Prepaid Tariff - Pay now.
If you return the vehicle later, without notifying us, we will bill you EUR 10.85 service fee for the Flexi Return Service. This fee applies in addition to any extra days which might incur due to the rental extension.
If you return the vehicle to a station other than that agreed in the rental contract, the Flexi Return location will incur a service fee of EUR 17.36 if we have not been informed of the changes to the rental contract in advance. With our Flexi Return guarantee, you will always have maximum flexibility and cost-efficiency when driving.
All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.