The renter and all approved drivers must be in possession of a full, valid driving licence for at least one year. Furthermore, the following conditions apply depending on the issuing country of the driving licence.
International customers also have to be in possession of an international driving license.
International customers from Asia also have to be in possession of an international driving license in english.
Sixt supports Chinese customers with the necessary translations via Sixt WeChat Account or via following link: Link. This or any other kind of valid translation of the driving license can only be accepted if accompanied by the original driving license.
All GCC nationals are permitted to drive on their respective countries national licenses.
If a driving licence from an EU country is provided in English, no international driving licence is required.
Please show a valid driver's license and identity card/passport at the time of pick up!
Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted.
In Oman, the following rules apply for the minimum age and possession of a driver's license:
| Minimum Age | License Requirements | Car Category |
|---|---|---|
| 21 | License held for 1 year | All vehicle classes (except PQAR) |
| 21 | License held for 2 years | PQAR |
A surcharge applies for young drivers under 25 years.
The following credit cards are accepted: all credit cards from internationally recognised credit card companies - such as American Express, Eurocard/Mastercard, Visa. We do not accept any prepaid cards or debit cards (Visa Electron). The renter must be the owner of the indicated credit card.
Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid Credit Card.
Please note, that payments with credit card may require the PIN of the credit card.
An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.
| Advance Charge Approval | |
|---|---|
| CRS Code | OMR |
| All vehicle classes (except PQAR) | 100.00 |
| PQAR | 150.00 |
When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card. A refund shall not be issued for non-collection, vehicle being collected late or returned early.
Changing booking
Changing Booking A prepaid booking can be changed up to 48 hours before the start of the rental (depending on availability) in return for a booking modification fee of 10,00 OMR. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this modification leads to a lesser rental cost. Any changes made to a prepaid reservation may impact the rental rate. A change from a prepaid rate to a non-prepaid rate is not possible.
Cancellation
A booking can be cancelled before the start of the rental. In the event of cancellation, the payment already made towards the rental will be paid back subject to a cancellation charge. The cancellation charge shall be the amount of the rental charge ( including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to: Sixt Oman Headquarters Moosa Car Rental Company LLC PO Box 4, PC 100, Muscat Sultanate of Oman Fax: +968 22009668 Email: reservations@sixt.om
Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.
No-show
In the event that the booked vehicle is not collected or not collected at the agreed time, the rental charge already paid shall be withheld in full.
Protection coverage for the vehicle includes Third Party Liability with a maximum cover of 150,000.00 OMR for material damages. Maximum cover for personal injuries is 10,000.00 OMR per injured person.
Excluded from the protection is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.
Loss damage waiver (incl. theft protection) removes the drivers responsibility to a part of the vehicle in case of damage or theft.
If loss damage waiver (incl. theft protection) is accepted, the customer is only responsible for the following amounts: 150.00 OMR 300.00 OMR (SFAR, RFAR, FFAR, PFAR, LFAR, PQAR)
If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with reduced excess to reduce the Non-Waiverable Responsibility.
If loss damage waiver (incl. theft protection) with reduced excess is accepted, customer is only responsible for the following amounts: 75.00 OMR
If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with minimum excess to reduce/eliminate the Non-Waiverable Responsibility.
If Loss damage waiver (including Theft Protection) with minimum excess is accepted, customer is only responsible for the following amounts: 0.00 OMR
By taking out personal accident protection can also be extended to cover the consequences of an accident.
By taking out PAP the limit of liability is 10,000.00 OMR per person for invalidity, 15,000.00 OMR per person for decease, 15,000.00 OMR per person for medical costs.
The tire and glass coverage provides protection for damages on tires, windscreen, side windows and the rear window with a deductible of OMR 75.00 for each case.
If the protection is not accepted, the customer will be held liable for the full extent of the damage.
Thanks to the interior protection, liability can be reduced to a predetermined deductible or eliminated if the vehicle interior is soiled or damaged.
Cross Border Rentals are allowed to the following countries: United Arab Emirates.
A written permission issued by the Sixt branch is mandatory to cross the border.
For the written permission a charge of OMR 300.- /week applies.
In case of offence against Cross Border & Territorial Restrictions all protections lose their validity.
Driving through Wadi and Sand dunes are restricted with all AWD SUV vehicles. AWD SUV vehicles are allowed to enter oman tourist location points at Jebel Akhdar and Jebel Shams.
For travels abroad, additional charges may apply and are governed by the respective country of entry and must be requested at the local rental station.
Accessories are bookable without obligation and subject to availability.
One-way rentals within Sixt locations in Oman are allowed under conditions depending on tarif.
International One-Way Rentals are not allowed.
In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.
Navigation systems are available subject to a fee.
A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.
Baby seats and child seats are available subject to a fee.
All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current prices per litre of petrol or diesel will be charged in addition to a refuelling fee.
If desired, the vehicle will be refuled according to currently available conditions after returning it to the station.
Fuelling service: Subject to availability at the respective branch, you can book our "Fuelling service" at the specified price and thereby return the vehicle without a full fuel tank. In this case, you will only be charged for the subsequently fuelled litres of fuel at comparable fuel station prices, in addition to the above-mentioned fee.
Delivery/Collection Service is on request. Please contact the local rental station.
The renter is obliged to report the vehicle back to SIXT at the end of the rental period.
The roadside protection is an extended breakdown protection during the rental and protects against service and repair costs for the following incidents caused by you: key locked in the vehicle, breakdown caused by lack of fuel, assistance for restarting the vehicle caused by flat battery, loss of key (the cost incurred by the manufacturer for a new key remains at your expense) and vehicle breakdown. All services may only be ordered by a direct claim with Sixt Roadside Assistance. They shall also determine the type and extent of service required to ensure the renter stays mobile. If any damage to the rental vehicle occurs which is not covered by Sixt within the scope of the Roadside Protection, the renter is liable for such damage.
All services must only be requested by using the Sixt 24-hour roadside assistance. This assistance also determines the type and extent of the cover, with the objective of keeping the renter mobile. Unless caused by Sixt itself within the framework of the mobility service, the renter is liable for damage to the rental vehicle.
A premium location fee occurs for rentals at airport and train stations.
Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.
In case the car requires a special cleaning procedure after returning, a charge will apply. It is also possible to book the vehicle cleaning beforehand.
All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.