Rental Information

The renter and all approved drivers must be in possession of a full, valid driving licence for at least 2 years. Furthermore, the following conditions apply depending on the issuing country of the driving licence.

Driving license printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc) must be complemented by an International driving license.

Please show a valid driver's license and ID card/ passport at time of pick up.

Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted.

In Mozambique, the following rules apply for the minimum age and possession of a driver's license:

The following credit cards are accepted: all credit cards from internationally recognised credit card companies - such as Eurocard/Mastercard, Visa. American Express and Diners Club Credit Cards are not accepted. We do not accept any prepaid cards or debit cards (Visa Electron). The renter must be the owner of the indicated credit card.

Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid Credit Card.

Cash Payment is accepted (Euro, South African Rand, US Dollars).

Please note, that payments with credit card may require the PIN of the credit card.

An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.

When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card. A refund shall not be issued for non-collection, vehicle being collected late or returned early.

Changing Booking A prepaid booking can be changed up to 48 hours before the start of the rental (depending on availability) in return for a booking modification fee of 1,450.00 MZN. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this modification leads to a lesser rental cost. Any changes made to a prepaid reservation may impact the rental rate. A change from a prepaid rate to a non-prepaid rate is not possible.

Cancellation

A booking can be cancelled before the rental begins. In the event of cancellation, the payment in advance already made towards the rental shall be paid back subject to a cancellation charge, which will be withheld and shall be in the amount of the rental charge (including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to: Sixt Mozambique HQ, Avenida do Trabalho, 1856, Maputo, Mozambique, E-Mail: reservations@sixt.co.mz.

Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.

No-show In the event that the booked vehicle is not collected or not collected at the agreed time the rental charge already paid shall be withheld in full.

Protection coverage for the vehicle rented includes Third Party Liability with a maximum cover of MZN 60,000,000.00 for personal injuries and material damages.

Excluded from the protection is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.

All rates are inclusive of LDW. Customer is only responsible for the following amounts: 100,000.00 MZN - EDAR 170,000.00 MZN - CFAR 200,000.00 MZN - IFAR 220,000.00 MZN - SQMR, SPMR, SPAR 230,000.00 MZN - PVAR 290,000.00 MZN - FPAR 350,000.00 MZN - FFAR 630,000.00 MZN - PXBR

The renter can choose Loss Damage Waiver with reduced excess to reduce the Non-Waiverable Responsibility.

If loss damage waiver (incl. theft protection) with reduced excess is accepted, customer is only responsible for the following amounts: 50,000.00 MZN - EDAR 90,000.00 MZN - CFAR 100,000.00 MZN - IFAR 110,000.00 MZN - SQMR, SPMR, SPAR 120,000.00 MZN - PVAR 140,000.00 MZN - FPAR 180,000.00 MZN - FFAR 310,000.00 MZN - PXBR

Cross Border Rentals are with charge and on request only.

Cross Border Rentals are allowed to the following countries: South Africa and Eswatini

In case of offence against Cross Border & Territorial Restrictions all protections lose their validity.

Accessories are bookable without obligation and subject to availability.

One-way rentals within Sixt locations in Mozambique are allowed under conditions depending on tarif.

International One-Way Rentals are not allowed.

In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.

A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.

All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current prices per litre of petrol or diesel will be charged in addition to a refuelling fee.

If desired, the vehicle will be refuled according to currently available conditions after returning it to the station.

Up to 25 km a Delivery/Collection Service charge of 2,000.00 MZN applies. For more than 25 km it is on request.

Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.

16%

All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.