Rental Information

The renter and all approved drivers must be in possession of a full, valid driving licence for at least 2 years. Furthermore, the following conditions apply depending on the issuing country of the driving licence.

Driving license printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc) must be complemented by an International driving license.

For driving licenses from countries not part of the Geneva/ Vienna Convention on Road Traffic, an official translation of the license in English or French must be presented with the original license.

Sixt supports Chinese customers with the necessary translations via Sixt WeChat Account or via following link: Link. This or any other kind of valid translation of the driving license can only be accepted if accompanied by the original driving license.

Please show a valid driver's license and ID card/ passport at the time of pick up.

Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted.

In Morocco, the following rules apply for the minimum age and possession of a driver's license:

A Young Driver Surcharge applies for drivers under 23 years.

The following credit cards are accepted: all credit cards from internationally recognised credit card companies - such as American Express, Eurocard/Mastercard, Visa. We do not accept any prepaid cards or debit cards (Visa Electron). The renter must be the owner of the indicated credit card.

Diners Club Credit Cards are not accepted.

Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid Credit Card.

Please note, that payments with credit card may require the PIN of the credit card.

An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.

For rentals longer than 28 days, the amount of the deposit will be debited in full at the start of the rental. At return, if the vehicle doesn't show any additional damage or missing fuel, the customer will be refunded 96% of this amount, the rest corresponds to bank charges.

When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card. A refund shall not be issued for non-collection, vehicle being collected late or returned early.

Changing booking

Changing Booking A prepaid booking can be changed up to 48 hours before the start of the rental (depending on availability) in return for a booking modification fee of 220,00 MAD. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this modification leads to a lesser rental cost. Any changes made to a prepaid reservation may impact the rental rate. A change from a prepaid rate to a non-prepaid rate is not possible.

Cancellation

A booking can be cancelled before the start of the rental. In the event of cancellation, the payment already made towards the rental will be paid back subject to a cancellation charge. The cancellation charge shall be the amount of the rental charge ( including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to: Sixt Morocco Headquarters, France Car, 3 Rue Assad Ibn Zarara Maarif, 20100 Casablanca, Morocco, Fax +212 522014026, Email: reservations@sixt.ma.

Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.

No-show

In the event that the booked vehicle is not collected or not collected at the agreed time, the rental charge already paid shall be withheld in full.

Protection coverage for the vehicle rented includes Third Party Liability with unlimited cover for personal injuries and material damages.

Excluded from the protection are the use of the vehicle for the transport of dangerous goods and damages caused to the roof of the car or caused to the inside of the car. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.

Loss damage waiver (incl. theft protection) removes the drivers responsibility to a part of the vehicle in case of damage or theft.

If LDW is accepted, customer is only responsible for the following amounts: 14,000.00 MAD - MDAR 18,000.00 MAD - ECMR, EDAR 20,000.00 MAD - CFAR, IVMR, PFAV, CDAR, IDAR 25,000.00 MAD - CLAR, CPAR, DDAR 30,000.00 MAD - ILAH, IFAR, SDAR, PFAH 35,000.00 MAD - FFAR 40,000.00 MAD - FVMR, FVAR, PVAR 45,000.00 MAD - GFAR, UDAR, JFAR

If loss damage waiver (incl. theft protection) is not accepted the customer will be held liable for the full value of the car.

If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with reduced excess to reduce/eliminate the Non-Waiverable Responsibility.

If loss damage waiver (incl. theft protection) with reduced excess is accepted, customer is only responsible for the following amounts: 7,000.00 MAD - MDAR 7,500.00 MAD - ECMR, EDAR 12,000.00 MAD - CLAR, CPAR, ILAH, IVMR, CFAR, IFAR, DDAR, PFAV, CDAR, IDAR 12,500.00 MAD - SDAR, PFAH 15,000.00 MAD - FVMR, FVAR, FFAR, PVAR 27,000.00 MAD - GFAR, UDAR, JFAR

If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with minimum excess to reduce/eliminate the Non-Waiverable Responsibility.

If Loss damage waiver (including Theft Protection) with minimum excess is accepted, customer is only responsible for the following amounts: 0.00 MAD.

By taking out insurance protection for the interior, liability in the event of soil or damage to the vehicle interior can be reduced to a predetermined deductible or eliminated.

The tyre and windscreen coverage provides protection for damages on tires, windscreen, side windows and the rear window with a deductible of MAD 0.00.

If the protection is not accepted, the customer will be held liable for the full extent of the damage.

The mobility service is an extended breakdown cover during the rental and protects against high service fees and repair costs in the following self-caused events, within national territory and on authorised travel abroad: key locked inside the vehicle, loss of keys, getting stuck, jump start in the event of an empty battery and breakdown due to lack of fuel or electricity.

All services must only be requested by using the Sixt 24-hour roadside assistance. This assistance also determines the type and extent of the cover, with the objective of keeping the renter mobile. Unless caused by Sixt itself within the framework of the mobility service, the renter is liable for damage to the rental vehicle.

By taking out personal accident protection can also be extended to cover the consequences of an accident.

By taking out PAP the limit of liability is: 20,000.00 MAD for invalidity, 20,000.00 MAD for decease, 5,000.00 MAD for medical costs.

Cross Border Rentals are not allowed.

In case of offence against Cross Border & Territorial Restrictions all protections lose their validity.

Accessories are bookable without obligation and subject to availability.

One-way rentals within Sixt locations in Morocco are allowed under conditions depending on tarif.

International One-Way Rentals are not allowed.

In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.

A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.

Baby seats, child seats and booster seats are available subject to a fee.

All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current prices per litre of petrol or diesel will be charged in addition to a refuelling fee.

If desired, the vehicle will be refuled according to currently available conditions after returning it to the station.

Delivery/Collection Service outside city limits is on request. Please contact the local rental station.

Deliveries and collections are available at the local rental station subject to a fee.

This service is available on request for an additional commitment fee outside opening times at selected locations.

Wi-Fi is available subject to a fee.

A premium location fee occurs for rentals at airport and train stations.

Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.

The renter is liable for payment of all traffic/parking fines occurring during the rental.

If the renter has a traffic/parking fine during the rental the renter will be charged an Administration Fee together with the first settlement-proposition.

A Loss Of Key Fee applies depending on the vehicle group in addition to the immobilization days.

A Loss of Vehicle Document Fee applies.

In case the car requires a special cleaning procedure (i.e. smell removal, animal pollution, spill of liquids etc.) after returning, a cleaning charge will apply.

Plans can change. As a flexible mobility partner, we are happy to adapt to your plans. Thanks to our Flexi Return guarantee, you have the freedom to return the vehicle at any time to an authorised Sixt station, regardless of the rental agreement. If your plans change during your hire period, let us know by telephone on +212-0802007498 (Mo - Sa: 8.00 am - 6.00 pm) or in person at any of our stations, and our employees will amend your rental contract. By doing this, we can adapt to your changed plans. This service is, of course, free of charge for you.

If you return your vehicle earlier than agreed in the rental contract, we will charge the rental price according to the rental contract. You will receive a partial discount for the unused rental days.

When booking at a prepaid rate, a refund shall not be issued for returned early. For further information please refer to the section Prepaid Tariff - Pay now.

If you return the vehicle later, without notifying us, we will bill you EUR 132.00 service fee for the Flexi Return Service. This fee applies in addition to any extra days which might incur due to the rental extension.

If you return the vehicle to a station other than that agreed in the rental contract, the Flexi Return location will incur a service fee of MAD 211.20 if we have not been informed of the changes to the rental contract in advance. With our Flexi Return guarantee, you will always have maximum flexibility and cost-efficiency when driving.

All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.