Rental Information

The renter and all approved drivers must be in possession of a full, valid driving licence for at least 2 years. Furthermore, the following conditions apply depending on the issuing country of the driving licence.

A local driver's permit is required and can be issued at the time of rental for USD 21.00 when presenting a valid driver's license.

If the renter provides an International Driver's License, no local driver's permit is required.

Driving license printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc) must be complemented by an International driving license.

Please show a valid driver's license and identity card/passport at the time of pick up!

Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted.

Drivers over 65 must provide a medical certificate confirming that they are medically fit to drive a vehicle. These documents should be dated within three months of your pick-up date and should be printed and presented at the rental counter upon commencement of your rental for verification. If these documents cannot be presented, it will not be possible to rent with Sixt and any deposit or fees paid in advance will be forfeited.

In St. Lucia, the following rules apply for the minimum age and possession of a driver's license:

A surcharge applies for young drivers under 25 years.

A surcharge applies for drivers above 65 years.

The following credit cards are accepted: all credit cards from internationally recognised credit card companies - such as American Express, Eurocard/Mastercard, Visa. We do not accept any prepaid cards or debit cards (Visa Electron). The renter must be the owner of the indicated credit card.

Diners Club is not accepted.

Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid Credit Card.

Please note, that payments with credit card may require the PIN of the credit card.

An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.

The following deposit table only applies to clients who are between 25 and 65 years old:

The following deposit table only applies to clients who are younger than 25 years or older than 65 years:

When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card. A refund shall not be issued for non-collection, vehicle being collected late or returned early.

Changing Booking A prepaid booking can be changed up to 48 hours before the start of the rental (depending on availability) in return for a booking modification fee of 27,00 USD. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this modification leads to a lesser rental cost. Any changes made to a prepaid reservation may impact the rental rate. A change from a prepaid rate to a non-prepaid rate is not possible.

Cancellation

A booking can be cancelled before the rental begins. In the event of cancellation, the payment in advance already made towards the rental shall be paid back subject to a cancellation charge, which will be withheld and shall be in the amount of the rental charge (including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to: Sixt St. Lucia Headquarters, Vacation & Corporate Rentals, P.O.BOX RB 2593, Rodney Bay, Saint Lucia, West Indies; Fax: +1 758 458 06 60, Email: reservations@vcrentals.com

Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.

No-show In the event that the booked vehicle is not collected or not collected at the agreed time the rental charge already paid shall be withheld in full.

Third Party Insurance is included in the LDW insurance (see below). Upon purchasing LDW insurance, the customer's third party liability will be limited to the amount of the LDW deductible.

If LDW is not accepted, the customer will not have a third party liability protection.

Protection coverage for the vehicle rented includes Third Party Liability with a maximum cover of 1.5 Million USD. (Personal injury up to 300.000 USD per person / property damage up to 500.000 USD).

Excluded from the protection is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's licence at the time of the event giving rise to claim.

If loss damage waiver is not accepted the customer will be held liable for the full value of the car.

Loss damage waiver (incl. theft protection) removes the drivers responsibility to a part of the vehicle in case of damage or theft.

If LDW is accepted, customer is only responsible for the following amounts: 500.00 USD - E***, C***, I***, SCAR, SDAR, SFAR, F***, JFAR, LSAR, MVAR 800.00 USD - SVAR, P***, LFAR, XFAR

If LDW is not accepted the customer will be held liable for the full value of the car.

If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with reduced excess to reduce/eliminate the Non-Waiverable Responsibility.

If loss damage waiver (incl. theft protection) with reduced excess is accepted, customer is only responsible for the following amounts: 250.00 USD - E***, C***, I***, SCAR, SDAR, SFAR, F***, JFAR, LSAR, MVAR 400.00 USD - SVAR, P***, LFAR, XFAR

The tire and glass coverage provides protection for damages on tires, windscreen, side windows and the rear window with a deductible of USD 0.00.

If the protection is not accepted, the customer will be held liable for the full extent of the damage.

The Road Side Assistance covers assistance with tire repairs, refueling of vehicles on the road, loss or misplacing of keys and break downs. Spare parts, fuel and tires themselves are not included.

Cross Border Rentals are not allowed.

In case of offence against Cross Border & Territorial Restrictions all protections lose their validity.

Accessories are bookable without obligation and subject to availability.

One-Way Rentals within Sixt locations on St. Lucia are free of charge.

International One-Way Rentals are not allowed.

In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.

Navigation systems are available subject to a fee.

A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.

Baby seats and child seats are available subject to a fee.

All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current prices per litre of petrol or diesel will be charged in addition to a refuelling fee.

If desired, the vehicle will be refuled according to currently available conditions after returning it to the station.

Alternatively, you may purchase a tankful of fuel at the time of rental at a price that is competitive with local fuel stations and return the tank empty. No refunds will be given for unused fuel.

Delivery/Collection Service is on request. Please contact the local rental station.

Delivery/Collection Service to/from hotels and airports is free of charge.

(Delivery = DL Collection = CO)

A premium location fee occurs for rentals at airport and train stations.

(Premium Location Fee = Y)

The renter is liable for payment of all traffic/parking fines occuring during the rental.

Plans can change. As a flexible mobility partner, we are happy to adapt to your plans. Thanks to our Flexi Return guarantee, you have the freedom to return the vehicle at any time to an authorised Sixt station, regardless of the rental agreement. If your plans change during your hire period, let us know by telephone on +1 758 452 94 04 or in person at any of our stations, and our employees will amend your rental contract. By doing this, we can adapt to your changed plans. This service is, of course, free of charge for you.

If you return your vehicle earlier than agreed in the rental contract, we will charge the rental price according to the rental contract. You will receive a partial discount for the unused rental days.

When booking at a prepaid rate, a refund shall not be issued for returned early. For further information please refer to the section Prepaid Tariff - Pay now.

If you return the vehicle later, without notifying us, we will bill you USD 11.80 service fee for the Flexi Return Service. This fee applies in addition to any extra days which might incur due to the rental extension.

If you return the vehicle to a station other than that agreed in the rental contract, the Flexi Return location will incur a service fee of USD 18.88 if we have not been informed of the changes to the rental contract in advance. With our Flexi Return guarantee, you will always have maximum flexibility and cost-efficiency when driving.

All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.