The renter and all approved drivers must be in possession of a full, valid driving licence. Furthermore, the following conditions apply depending on the issuing country of the driving licence.
Driving license printed with non Roman Alphabet (Arabic, Chinese, Japanese, Cyrillic etc) must be complemented by an International driving license.
For driving licenses from countries not part of the international driving license treaty, an official translation of the license in English must be presented with the original license.
Sixt supports Chinese customers with the necessary translations via Sixt WeChat Account or via following link: Link. This or any other kind of valid translation of the driving license can only be accepted if accompanied by the original driving license.
Driver has to be in posession of a valid passport.
Please show a valid driver's license and ID card/ passport at time of pick up.
Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted.
In Laos, the following rules apply for the minimum age and possession of a driver's license:
| Minimum Age | License Requirements | Car Category |
|---|---|---|
| 21 | Possession of a valid driving licence | IVAR |
| 23 | Possession of a valid driving licence | EDAR, SDAR, FQAR, FVAR, FFAR |
The following credit cards are accepted: all credit cards from internationally recognised credit card companies - Mastercard and Visa. We do not accept any prepaid cards, American Express or debit cards (Visa Electron). The renter must be the owner of the indicated credit card.
Cash Payment is not accepted.
Cheques are not accepted.
Please note, that payments with credit card may require the PIN of the credit card.
An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.
| Advance Charge Approval | |
|---|---|
| CRS Code | USD |
| EDAR | 1,500.00 |
| SDAR, FQAR, IVAR, FVAR, FFAR | 2,000.00 |
When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card. A refund shall not be issued for non-collection, vehicle being collected late or returned early.
Changing booking
Changing Booking A prepaid booking can be changed up to 48 hours before the start of the rental (depending on availability) in return for a booking modification fee of 20,00 USD. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this modification leads to a lesser rental cost. Any changes made to a prepaid reservation may impact the rental rate. A change from a prepaid rate to a non-prepaid rate is not possible.
Cancellation
A booking can be cancelled before the rental begins. In the event of cancellation, the payment in advance already made towards the rental shall be paid back subject to a cancellation charge, which will be withheld and shall be in the amount of the rental charge (including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to: Vientiane Wattay Airport Souphanouvong Road Sikhottabong District, Vientiane 01000 Email: reservation@sixtlao.com
Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.
No-show
In the event that the booked vehicle is not collected or not collected at the agreed time, the rental charge already paid shall be withheld in full.
Protection coverage for the vehicle includes Third Party Liability with a maximum cover of 1,500,000,000 LAK for personal injuries and death and 150,000,000 LAK for material damages. Maximum cover for personal injuries of the driver is 50,000,000 LAK.
Excluded from the protection is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.
Loss damage waiver (incl. theft protection) removes the drivers responsibility to a part of the vehicle in case of damage or theft.
If LDW is accepted, customer is only responsible for the following amounts: 1,000.00 USD - EDAR, CDAR 1,500.00 USD - SDAR, FQAR, FVAR 2,000.00 USD - IVAR, FFAR
If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with minimum excess to eliminate the Non-Waiverable Responsibility.
If Loss damage waiver (including Theft Protection) with minimum excess is accepted, customer is only responsible for the following amounts: 0.00 USD
By taking out personal accident protection the protection can also be extended to cover the consequences of an accident.
By taking out PAP the limit of liability is 6,250.00 USD per person for invalidity, 6,250.00 USD per person for decease, 1,656.00 USD per person for medical costs.
The tire and glass coverage provides protection for damages on tires, windscreen, side windows and the rear window with a deductible of USD 0.00.
If the protection is not accepted, the customer will be held liable for the full extent of the damage.
Thanks to the interior protection, liability can be reduced to a predetermined deductible or eliminated if the vehicle interior is soiled or damaged.
Cross Border Rentals are not allowed.
In case of offence against Cross Border & Territorial Restrictions all protections lose their validity.
One-Way Rentals within Laos are not allowed.
International One-Way Rentals are not allowed.
In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.
A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.
All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current prices per litre of petrol or diesel will be charged in addition to a refuelling fee.
If desired, the vehicle will be refuled according to currently available conditions after returning it to the station.
Within city limits of Vientiane a Delivery/Collection Service charge applies.
Out of Opening Hours no Delivery/Collection Service is offered.
The renter is obliged to report the vehicle back to SIXT at the end of the rental period.
No Premium Location Fee for rentals at airport stations applies.
Bookings/Rentals out of opening hours are not possible.
A Loss Of Key Fee applies in the amount of the price of the official car dealer.
All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.