114 years of SIXT. 114 years of tradition.

Rental Information

General Rental Information

Important documents

The driver has to be in possession of a valid driving license for at least 1 year. Furthermore, the following conditions apply depending on the issuing country of the driving licence.

All GCC nationals are permitted to drive on their respective countries national licenses.

International customers also have to be in possession of an international driving license.

Customers with a work visa in Kuwait are required to present a driving licence issued in Kuwait along with proof of residence in Kuwait (local/international driving licences are not permitted in this case).

Driving license printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc) must be complemented by an International driving license.

Please show a valid driver's license and ID card/ passport at time of pick up.

Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted.

Age Restrictions

Minimum age and possession of a valid driving license in State of Kuwait is:

Minimum AgeLicense RequirementsCar Category
21License held for 1 yearEDAR, ETAR, CCAR, IDAR, IFAR, IFAH, SDAR, SDAC, SDAH, SFAR, FDAR, FVAR, PSAR, PDAR
21License held for 2 yearsCFAR
23License held for 1 yearFFAR
25License held for 1 yearSVAR, PFAR, LFAR, LTAR, LDAR, LVAR, XCAR, XXAR
25License held for 2 yearsXDAR
25License held for 3 yearsXFAR

Tariff information

General

The following credit cards are accepted: all credit cards from internationally recognised credit card companies - such as American Express, Mastercard, Visa. We do not accept any prepaid cards or debit cards (Visa Electron). The renter must be the owner of the indicated credit card.

Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid Credit Card.

Please note, that payments with credit card may require the PIN of the credit card.

An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.

Advance Charge ApprovalWith LDW included
CRS CodeKWD
EDAR, IDAR, CFAR, IFAR, IFAH150.00
CCAR, SFAR, SDAR, SDAC, SDAH, FDAR, ETAR250.00
PSAR, PDAR, FFAR350.00
FVAR, SVAR, PFAR, LFAR, LTAR, LVAR450.00
LDAR, XCAR, XDAR, XFAR, XXAR500.00
Advance Charge ApprovalWith Top Cover LDW includedWith Super Top Cover LDW included
CRS CodeKWDKWD
CCAR, EDAR, IDAR, CFAR, IFAR, IFAH, SDAR, SDAC, SDAH, SFAR, FDAR100.00100.00
ETAR125.00125.00
FFAR, PFAR, PDAR, PSAR, SVAR, FVAR150.00150.00
LDAR, LFAR, LTAR, LVAR, XCAR, XDAR, XFAR, XXAR200.00200.00

Special rental information when booking Prepaid rates

Prepaid tariff - Pay now

When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card. A refund shall not be issued for non-collection, vehicle being collected late or returned early.

Changing booking

Changing Booking A prepaid booking can be changed up to 48 hours before the start of the rental (depending on availability) in return for a booking modification fee of 8,00 KWD. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this modification leads to a lesser rental cost. Any changes made to a prepaid reservation may impact the rental rate. A change from a prepaid rate to a non-prepaid rate is not possible.

(Booking Modification Fee = RF)

Cancellation

A booking can be cancelled before the start of the rental. In the event of cancellation, the payment already made towards the rental will be paid back subject to a cancellation charge. The cancellation charge shall be the amount of the rental charge ( including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to: Sixt Kuwait Headquarter, The Castle Car Rental, Hawally Salmiya block 5 Panorama Tower 20005 Salmiys, State of Kuwait ,Telefon: +965 98921127, Fax: +965 25756359 ex 19, Email: reservation@sixt.com.kw.

Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.

(Cancellation = CL)

No-show

In the event that the booked vehicle is not collected or not collected at the agreed time, the rental charge already paid shall be withheld in full.

Protection conditions

Third Party Insurance (TI)

Insurance coverage for the vehicle rented includes Third Party Liability with a maximum cover of 500,000.00 KWD for personal injuries and material damages.

Excluded from the insurance is the use of the vehicle for the transport of dangerous goods. All protection cover as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license or if the driver don't get a police report at the time of the event giving rise to claim.

In case of an accident a police report is required to validate the insurance.

Loss Damage Waiver (LDW)

All rates are inclusive of LDW. Customer is only responsible for the following amounts: 150.00 KWD (EDAR, IDAR, CFAR, IFAR, IFAH) 250.00 KWD (CCAR, SFAR, SDAR, SDAC, SDAH, FDAR, ETAR) 350.00 KWD (PSAR, PDAR, FFAR) 450.00 KWD (FVAR, SVAR, PFAR, LFAR, LTAR, LVAR) 500.00 KWD (LDAR, XCAR, XDAR, XFAR, XXAR)

In case of an accident or theft a police report is required to validate the LDW.

(LDW = LD)

Loss damage waiver (including Theft Protection) with reduced excess (BE)

If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with reduced excess to reduce the Non-Waiverable Responsibility.

If Loss damage waiver (including Theft Protection) with reduced excess is accepted, customer is only responsible for the following amounts: 75.00 KWD (EDAR, CFAR, IDAR) 125.00 KWD (CCAR, IFAR, IFAH, SDAR, SDAC, SDAH, SFAR, FDAR, ETAR) 175.00 KWD (PSAR, PDAR, FFAR) 225.00 KWD (PFAR, LFAR, LTAR, LVAR) 250.00 KWD (SVAR, FVAR, LDAR, XCAR, XDAR, XFAR, XXAR)

In case of an accident or theft a police report is required to validate the Loss damage waiver (including Theft Protection) with reduced excess.

(Top Cover LDW = BE)

Loss damage waiver (including Theft Protection) with minimum excess (BF)

If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with minimum excess to eliminate the Non-Waiverable Responsibility.

If Loss damage waiver (including Theft Protection) with minimum excess is accepted, customer is only responsible for the following amounts: 0.00 KWD

In case of an accident or theft a police report is required to validate the Loss damage waiver (including Theft Protection) with minimum excess.

(Super Top Cover LDW = BF)

Tire and Windscreen Coverage (TG)

The tire and glass coverage provides protection for damages on tires, windscreen, side windows and the rear window with a deductible of KWD 0.00.

If the protection is not accepted, the customer will be held liable for the full extent of the damage.

In case of an accident a police report is required to validate the Tire and Glass Coverage.

Interior Protection

Thanks to the interior protection, liability can be reduced to a predetermined deductible or eliminated if the vehicle interior is soiled or damaged.

Personal Accident Protection (PAP)

By taking out personal accident protection can also be extended to cover the consequences of an accident.

By taking out PAP the limit of liability is: 5,000.00 KWDfor invalidity, 10,000.00 KWD for decease, 1,000.00 KWD medical costs.

(Personal Accident Protection = I)

Cross Border Rentals & Territorial Restrictions

Cross Border Rentals are not allowed.

One-Way Rentals

National

One-way rentals within Sixt locations in Kuwait are allowed under conditions depending on tarif.

International

International One-Way Rentals are not allowed.

Extra Accessory

Accessories are bookable without obligation and subject to availability.

Navigation system

Navigation systems are available subject to a fee.

Additional Driver

A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.

Baby and child seats

Baby seats and child seats are available subject to a fee.

Vehicle refueling

All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current prices per litre of petrol or diesel will be charged in addition to a refuelling fee.

If desired, the vehicle will be refuled according to currently available conditions after returning it to the station.

Alternatively, you may purchase a full tank of fuel at the beginning of the rental at a price that is competitive with local fuel stations and can then return the tank empty. No refunds will be given for unused fuel.

Delivery & Collection

Delivery/Collection Service is on request. Please contact the local rental station.

Delivery/Collection Service within Kuwait is free of charge.

This service is available on request for an additional commitment fee outside opening times at selected locations.

The renter is obliged to report the vehicle back to SIXT at the end of the rental period.

Wi-Fi

Wi-Fi is available subject to a fee.

Driver Service

By choosing the driver service a Sixt driver will be supplied for 8 consecutive hours per day in the business hours. Additional hours and services outside business hours are available at the local branch. The customer remains liable for the condition of the vehicle except when the vehicle is physically moved by the Sixt driver.

In the event that Personal Accident Protection (PAP) is not included in the price, it is mandatory to book it.

Driver services are available within respective city limits and any trip outside the city limits will need to be coordinated with the Sixt location in advance. Additional charges for leaving the citylimits may arise and will be charged extra locally. Please contact the local branch for more information.

Roadside protection

The roadside protection is an extended breakdown protection during the rental and protects you at home and abroad against high service and repair costs for the following incidents caused by you: key locked in vehicle, breaking caused by lack of fuel, assistance with starting necessitated by flat battery, loss of key and vehicle stuck.

Other charges and taxes

Premium Location Fee

A premium location fee occurs for rentals at airport and train stations.

Out Of Hours

Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.

Flexi Return Guarantee

Plans can change. As a flexible mobility partner, we are happy to adapt to your plans. Thanks to our Flexi Return guarantee, you have the freedom to return the vehicle at any time to an authorised Sixt station, regardless of the rental agreement. If your plans change during your hire period, let us know by telephone on +965 98921127 or in person at any of our stations, and our employees will amend your rental contract. By doing this, we can adapt to your changed plans. This service is, of course, free of charge for you.

Flexi Return Guarantee in the tariff Pay later

If you return your vehicle earlier than agreed in the rental contract, we will charge the rental price according to the rental contract. You will receive a partial discount for the unused rental days.

Flexi Return Guarantee in the tariff Pay now

When booking at a prepaid rate, a refund shall not be issued for returned early. For further information please refer to the section Prepaid Tariff - Pay now.

Flexi Late Return in both tariffs (Pay later & Pay now)

If you return the vehicle later, without notifying us, we will bill you KWD 3.44 service fee for the Flexi Return Service. This fee applies in addition to any extra days which might incur due to the rental extension.

Flexi Return Location in both tariffs (Pay later & Pay now)

If you return the vehicle to a station other than that agreed in the rental contract, the Flexi Return location will incur a service fee of KWD 5.50 if we have not been informed of the changes to the rental contract in advance. With our Flexi Return guarantee, you will always have maximum flexibility and cost-efficiency when driving.

All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.