Rental Information

The renter and all approved drivers must be in possession of a full, valid driving licence for at least one year. Furthermore, the following conditions apply depending on the issuing country of the driving licence.

Driving license printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc) must be complemented by an International driving license.

Please show a valid driver's license and identity card/passport at the time of pick up!

Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted.

In Dominican Republic, the following rules apply for the minimum age and possession of a driver's license:

A surcharge applies for young drivers under 25 years.

The following credit cards are accepted: all credit cards from internationally recognised credit card companies - such as American Express, Diners Club, Carte Blanche, Eurocard/Mastercard, Visa. We do not accept any prepaid cards or debit cards (Visa Electron). The renter must be the owner of the indicated credit card.

Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid Credit Card.

Cash and check deposits are not accepted.

Please note, that payments with credit card may require the PIN of the credit card.

An advance charge approval is obtained for the chosen means of payment as a security. The exact deposit is determined on collection since the amount is dependent on the vehicle.

When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card. A refund shall not be issued for non-collection, vehicle being collected late or returned early.

Changing Booking A prepaid booking can be changed up to 48 hours before the start of the rental (depending on availability) in return for a booking modification fee of 20,00 USD. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this modification leads to a lesser rental cost. Any changes made to a prepaid reservation may impact the rental rate. A change from a prepaid rate to a non-prepaid rate is not possible.

Cancellation

A booking can be cancelled before the rental begins. In the event of cancellation, the payment in advance already made towards the rental shall be paid back subject to a cancellation charge, which will be withheld and shall be in the amount of the rental charge ( including any extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to: Sixt Dominican Republic Headquarters, Bonanza Rent A Car, Av. Buenaventura Freites #32, Jardines del Norte, Santo Domingo, Dominican Republic, Tel: +1-809-541-7498, Email: reservations@sixt.com.do.

Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.

No-show In the event that the booked vehicle is not collected or not collected at the agreed time the rental charge already paid shall be withheld in full.

All rates are inclusive of Third Party Liability (TI).

Protection coverage for the vehicle includes Third Party Liability with a maximum cover of 500,000.00 DOP (approx. USD 9,500 - please check today's exchange rate) per event.

Excluded from the protection is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.

If Supplemental Liability Insurance (SLI) is purchased the renter is protected against claims made by a third party for -bodily injury- and/or property damage sustained as a result of an accident while operating a rental vehicle.

This SL coverage provides increased protection for up to USD 500,000.00 against third party liability claims, for bodily injury and/or property damage sustained as a result of an accident while operating a rental vehicle.

If renter declines purchase of coverage, the renter is fully responsible for total value of third-party claims in excess of the limited coverage provided in rate.

Supplemental Liability (SL) benefits will be void if vehicle driven by an unauthorized driver, diving outside the terms and conditions of the rental, driving recklessly or driving under the influence of substances or generally impaired. Other restrictions and exclusions may apply.

Collision Damage Waiver (CDW) removes the renter's responsibility to a part of the vehicle in case of damage. CDW does not cover damage of tires, wheels and glasses.

With the CDW the customer is only responsible for the following amounts: 1.000,00 USD (EDAR, CDAR, IDAR, SDAR, SPAR) 1.500,00 USD (CFAR, IFAR, SFAR, FVMR) 2.000,00 USD (FFAR) 3.000,00 USD (PFAR, XFAR).

If loss damage waiver is not accepted the customer will be held liable for the full value of the car.

Theft Protection removes the drivers responsibility to a part of the vehicle in case of theft.

If TP is accepted, customer is only responsible for the following amounts: 800,00 USD (EDAR, CDAR, IDAR, SDAR, SPAR) 1.500,00 USD (CFAR, IFAR, SFAR, FFAR, FVMR) 2.000,00 USD (PFAR, XFAR).

If theft protection is not accepted the customer will be held liable for the full value of the car.

Tyre and Glass Coverage provides cover against the consequences of damages on tires, windscreen, side windows back window, rims, taillights, halogens, headlights, reflectors and rear view mirrors.

If GT is not accepted the customer will be held liable for the full value of damages on tires, windscreen, side windows, back window, rims, taillights, halogens, headlights, reflectors and rear view mirrors. If GT is accepted, customer is only responsible for the following amounts: 0.00 USD.

PAP offers coverage for medical costs resulting from accidents while the vehicle is rented. By taking out personal accident protection, the protection can also be extended to cover the consequences of an accident.

By taking out PAP the limit of liability is: Driver: 250,000.00 USD for invalidity, 250,000.00 USD for decease, 25,000.00 USD for medical costs. Passengers: 62,500.00 USD / max. 125,000.00 USD for invalidity, 62,500.00 USD / max. 125,000.00 USD for decease, 5,000.00 USD / max. 10,000.00 USD for medical costs.

Cross Border Rentals are not allowed.

In case of offence against Cross Border & Territorial Restrictions all protections lose their validity.

Accessories are bookable without obligation and subject to availability.

One-way rentals within Sixt locations in the Dominican Republic are allowed under conditions depending on tariff.

International one-way rentals are not allowed.

In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.

A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.

Baby seats and child seats are available subject to a fee.

All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current prices per litre of petrol or diesel will be charged in addition to a refuelling fee.

If desired, the vehicle will be refuled according to currently available conditions after returning it to the station.

Alternatively, you may purchase a tankful of fuel at the time of rental at a price that is competitive with local fuel stations and return the tank empty. No refunds will be given for unused fuel.

Delivery/Collection Service is on request. Please contact the local rental station.

Deliveries and collections are available at the local rental station subject to a fee.

The Roadside Protection covers assistance with tire repairs, refueling of vehicles on the road, loss or misplacing of keys and break downs. Spare parts, fuel and tires themselves are not included.

Wi-Fi is available subject to a fee.

Air condition is available subject to a fee.

A premium location fee occurs for rentals at airport and train stations.

Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.

A Vehicle License Fee occurs.

In case the car requires a special cleaning procedure (i.e. smell removal, animal pollution, spill of liquids etc.) after returning, a cleaning charge will apply.

Plans can change. As a flexible mobility partner, we are happy to adapt to your plans. Thanks to our Flexi Return guarantee, you have the freedom to return the vehicle at any time to an authorised Sixt station, regardless of the rental agreement. If your plans change during your hire period, let us know by telephone on (+1) 809 - 541 -7498 or in person at any of our stations, and our employees will amend your rental contract. By doing this, we can adapt to your changed plans. This service is, of course, free of charge for you.

Plans can change. As a flexible mobility partner, we are happy to adapt to your plans. Thanks to our Flexi Return guarantee, you have the freedom to return the vehicle at any time to an authorised Sixt station, regardless of the rental agreement. If your plans change during your hire period, let us know at least 2 hours in advance by e-mail (reservations@sixt.com.do or contacto@sixt.com.do) or in person at any of our stations, and our employees will amend your rental contract. By doing this, we can adapt to your changed plans. This service is, of course, free of charge for you.

If you return your vehicle earlier than agreed in the rental contract, we will charge the rental price according to the rental contract. You will receive a partial discount for the unused rental days.

When booking at a prepaid rate, a refund shall not be issued for returned early. For further information please refer to the section Prepaid Tariff - Pay now.

If you return the vehicle later, without notifying us, we will bill you USD 11.80 service fee for the Flexi Return Service. This fee applies in addition to any extra days which might incur due to the rental extension.

If you return the vehicle to a station other than that agreed in the rental contract, the Flexi Return location will incur a service fee of USD 18.88 if we have not been informed of the changes to the rental contract in advance. With our Flexi Return guarantee, you will always have maximum flexibility and cost-efficiency when driving.

All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.