Rental Information

The renter and the driver have to be in possession of a valid driving license for at least 2 years.

Driving license printed with non Roman Alphabet (Arabic, Japanese, Cyrillic etc) must be complemented by an International driving license.

Please show a valid driver's license and identity card/passport at the time of pick up!

Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted.

The following credit cards are accepted: all credit cards from internationally recognised credit card companies - such as American Express, Eurocard/Mastercard, Visa. We do not accept any prepaid cards or debit cards (Visa Electron). The renter must be the owner of the indicated credit card.

Diners Club Credit Cards are not accepted.

Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid Credit Card.

Cash Payment is accepted.

Please note, that payments with credit card may require the PIN of the credit card.

As security, the payment method will be authorised for a charge equal to twice the rental price, but at least EUR 150. The exact deposit is determined on collection since the amount is dependent on the vehicle.

When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card. A refund shall not be issued for non-collection, vehicle being collected late or returned early.

Cancellation

A booking can be cancelled before the rental begins. In the event of cancellation, the payment in advance already made towards the rental shall be paid back subject to a cancellation charge, which will be withheld and shall be in the amount of the rental charge (including any extras and charges) for a maximum of 2 rental days. Cancellations can be made online or in writing and must be addressed to: Sixt Guadeloupe Headquarters First Location Aeroport Pôle Caraibes 97139 Abymes Guadeloupe F.W.I. Fax +590 590 90 19 62 Mail reservation@sixt.gp

Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.

No-show In the event that the booked vehicle is not collected or not collected at the agreed time the rental charge already paid shall be withheld in full.

Insurance coverage for the vehicle rented includes Third Party Liability with a unlimited cover for personal injuries and material damages.

Excluded from the insurance is the use of the vehicle for the transport of dangerous goods. All insurance as part of the rental contract will become void, in particular, if an unauthorized driver hasused the vehicle or if the driver of the vehicle does not possess the required driver's license at the time of the event giving rise to claim.

Collision Damage Waiver removes the drivers responsibility to a part of the vehicle in case of damage.

If CDW is accepted, customer is only responsible for the following amounts: 2,000.00 EUR (B)

If loss damage waiver is not accepted the customer will be held liable for the full value of the car.

If CDW is already included in the rates, the renter can choose Collision Damage Waiver with reduced excess to reduce the Non-Waiverable Responsibility.

If Collision Damage Waiver with reduced excess is accepted, customer is only responsible for the following amounts: 1,000.00 EUR (B)

Theft Protection removes the drivers responsibility to a part of the vehicle in case of theft.

If Theft protection is accepted, customer is only responsible for the following amounts: 2,000.00 EUR (B)

If theft protection is not accepted the customer will be held liable for the full value of the car.

If TP is already included in the rates, the renter can choose TP with reduced excess to eliminate the Non-Waiverable Responsibility.

If TP with reduced excess is accepted, customer is only responsible for the following amounts: 0.00 EUR

By taking out personal accident insurance coverage can also be extended to cover the consequences of an accident.

By taking out PAP the limit of liability is: 15,300.00 EUR for invalidity of the driver, 7,700.00 EUR for invalidity of each passenger, 23,000.00 EUR for decease of the driver, 6,000.00 EUR for deceaseof each passenger, 760.00 EUR per person for medical costs.

The tire and glass coverage provides protection for damages on tires, windscreen, side windows and the rear window with a deductible of EUR 0.00.

If the protection is not accepted, the customer will be held liable for the full extent of the damage.

Cross Border Rentals are not allowed.

In case of offence against Cross Border & Territorial Restrictions all protections lose their validity.

Accessories are bookable without obligation and subject to availability.

One-Way Rentals within Sixt locations on St. Barthelemy are free of charge.

International One-Way Rentals are not allowed.

In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.

A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.

Baby seats, child seats and booster seats are available subject to a fee.

All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current prices per litre of petrol or diesel will be charged in addition to a refuelling fee.

If desired, the vehicle will be refuled according to currently available conditions after returning it to the station.

Deliveries and collections are available at the local rental station subject to a fee.

Delivery/Collection Service is on request. Please contact the local rental station St. Barthelemy.

The Roadside Protection covers assistance with tire repairs, refueling of vehicles on the road, loss or misplacing of keys and break downs. Spare parts, fuel and tires themselves are not included.

A premium location fee occurs for rentals at airport and train stations.

Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.

An Out Of Hours pick-up is on request only.

An Accident Handling Fee applies if a vehicle is damaged.

The renter is liable for payment of all traffic/parking fines occurring during the rental.

If the renter has a traffic/parking fine during the rental the renter will be charged an Administration Fee together with the first settlement-proposition.

In case the car requires a special cleaning procedure (i.e. smell removal, animal pollution, spill of liquids etc.) after returning, a cleaning charge will apply.

Plans can change. As a flexible mobility partner, we are happy to adapt to your plans. Thanks to our Flexi Return guarantee, you have the freedom to return the vehicle at any time to an authorised Sixt station, regardless of the rental agreement. If your plans change during your hire period, let us know by telephone on +590 590 27 70 01 or in person at any of our stations, and our employees will amend your rental contract. By doing this, we can adapt to your changed plans. This service is, of course, free of charge for you.

If you return your vehicle earlier than agreed in the rental contract, we will charge the rental price according to the rental contract. You will receive a partial discount for the unused rental days.

When booking at a prepaid rate, a refund shall not be issued for returned early. For further information please refer to the section Prepaid Tariff - Pay now.

If you return the vehicle later, without notifying us, we will bill you EUR 11.90 service fee for the Flexi Return Service. This fee applies in addition to any extra days which might incur due to the rental extension.

If you return the vehicle to a station other than that agreed in the rental contract, the Flexi Return location will incur a service fee of EUR19.99 if we have not been informed of the changes to the rental contract in advance. With our Flexi Return guarantee, you will always have maximum flexibility and cost-efficiency when driving.

All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.