Driving Licence Requirements The lessee and the driver must be in possession of a full, valid driving licence for at least two years and present this together with an identity card or passport while receiving delivery of the vehicle. Furthermore, the following conditions apply depending on the issuing country of the driving licence: EU Driving Licences Valid driving licences of all EU countries are accepted All Other Licences Driving Licences printed with non-Roman Alphabet (Arabic, Japanese, and Cyrillic) must be complemented by a valid international driver's license.
Sixt supports Chinese customers with the necessary translations via Sixt WeChat Account or via following link: Link. This or any other kind of valid translation of the driving license can only be accepted if accompanied by the original driving license.
Photocopies, digital licenses, Learner's Permits, and driver's licenses with driving restrictions will not be accepted.
Certain regulations apply related to minimum age and possession of driver's license which can be found during the booking process depending on the booked vehicle. Basically, the minimum age for every driver in Bosnia & Herzegovina is 21 years (having held the driving license for at least 2 years). A deviation from the minimum age is possible depending on the vehicle. In Bosnia & Herzegovina, the following rules apply for the minimum age and possession of a driver's license:
| Minimum Age | License Requirements | Car Category |
|---|---|---|
| 21 | License held for 2 years | MBMR, MCMR, EBMR, ECMR, EDMR, CCMR CDMR, CLMR, CLAR, CPMR, IDMR, SDMR, SPMR, EDAR, CDAR, IDAR, SDAR, SPAR, IWMR, IWAR, IVMR, FVMR, FVAR, CFMR, CFAR, CFAH, IFMR, IFAR, IFAH, FFMR, LFAR |
| 21 | License held for 3 years | ILAR, FDAR |
| 25 | License held for 2 years | LVAR, XFAH, XJAR |
| 25 | License held for 3 years | PDAR, LDAR, XDAR, PFAR, XFAR |
A surcharge applies for young drivers under 23 years.
All credit cards from internationally recognized credit card companies, such as American Express, Eurocard/Mastercard, Visa and following debit cards (American Express, Mastercard) are acceptable as payment methods, whereas all prepaid cards or debit cards (Visa Electron, Maestro) or Diners Club are not accepted. The payment method must have been issued in the name of the driver. This must be presented at the time of vehicle pick-up and be valid at this time.
Cash Payment is accepted in combination with a valid Credit Card.
Sixt CarExpress Servicecard (Advantage Circle) is only accepted in combination with a valid Credit/ Debit Card.
Please note, that payments with credit card may require the PIN of the credit card.
An advance charge approval is obtained for the chosen means of payment as a security. Deposit is mandatory at collection, even in case of pre-paid rental. The exact deposit is determined on collection since the amount is dependent on the vehicle (amount of the rental cost and the excess applicable). Different amounts are possible. If there is a new damage on the rented vehicle at the time of drop off, the deposit (in amount of liability per chosen car group) will be witheld. If there is no new damage on the rented vehicle at the time of drop off, the deposit is released in full or if chosen, client can use it for rental payment. Rentals are payable in BAM, calculated using official middle exchange rate.
| ACRISS | Preauthorisation amount (EUR)* | currency |
|---|---|---|
| M***, E*** | rental amount + 500.00 | EUR |
| C***, I*** | rental amount + 700.00 | EUR |
| S***, F*** | rental amount+ 900.00 | EUR |
| P***, L***, X*** | rental amount + 1,200.00 | EUR |
When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed. The confirmed credit card should be valid and available for presentation on collection of the vehicle. All extra costs that occur during the car rental will be charged to this credit card. A refund shall not be issued for non-collection, vehicle being collected late or returned early.
Changing Booking
A prepaid booking can be changed up to 48 hours before the start of the rental (depending on availability) in return for a booking modification fee. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this modification leads to a lesser rental cost. Any changes made to a prepaid reservation may impact the rental rate. A change from a prepaid rate to a non-prepaid rate is not possible.
Cancellation
A booking can be cancelled before the start of the rental. In the event of cancellation, the payment already made towards the rental shall be paid back subject to a cancellation charge. The cancellation charge shall be the amount of the rental charge ( including booked extras and charges) for a maximum of 3 rental days. Cancellations can be made online or in writing and must be addressed to: Sixt Bosnia and Herzegovina Headquarters, Kurta Schorka 36, Sarajevo 71210, Bosnia and Herzegovina, email: reservations@sixt.ba
Cancellations or changes made within 24 hours of booking can be completed free of charge, provided the scheduled pick-up time is more than 48 hours away.
No-show
In the event that the booked vehicle is not collected or not collected at the agreed time, the rental charge already paid shall be withheld in full.
Insurance coverage for the vehicle rented includes Third Party Liability with a maximum cover of EUR 260.000,00 for personal injuries and a maximum cover of EUR 170.000,00 for material damages. Insurance coverage is limited to Europe only. Excluded from the insurance is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver's licence at the time of the event giving rise to claim.
The hirer is liable up to the maximum amount of liability for accidents caused by the hirer, damage caused by parking, theft or any damage caused by an unknown third party.
Loss damage waiver (incl. theft protection) removes the drivers responsibility to a part of the vehicle in case of damage or theft.
Damages to the equipment of the vehicle, key, wheel hubs, tyres and wheel damages are not covered by any protection and will be charged to the renter.
If loss damage waiver (incl. theft protection) is accepted, the customer is only responsible for the following amounts: 500.00 EUR - MBMR, MCMR, EBMR, ECMR, EDMR, EDAR 700.00 EUR - CCMR, CDMR, CLMR, IDMR, CDAR, CLAR, IDAR, IWMR, IWAR, IVMR, CFMR, CFAR, CFAH, IFAH 900.00 EUR - CPMR, SDMR, ILAR, SDAR, FVMR, FVAR, IFMR, FFMR, IFAR 1,200.00 EUR - LDAR, XJAR, LVAR, PFAR, LFAR, XFAR, XFAH 1,700.00 EUR - SPMR, SPAR, FDAR, PDAR, XDAR
If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with reduced excess to reduce/eliminate the Non-Waiverable Responsibility.
If loss damage waiver (incl. theft protection) with reduced excess is accepted, customer is only responsible for the following amounts: 250.00 EUR - MBMR, MCMR, EBMR, ECMR, EDMR, EDAR 350.00 EUR - CCMR, CDMR, CLMR, IDMR, CDAR, CLAR, IDAR, ILAR, IWMR, IWAR, IVMR, CFMR, CFAR, CFAH, IFAH 450.00 EUR - CPMR, SDMR, SDAR, FVMR, FVAR, IFMR, FFMR, IFAR 600.00 EUR - LDAR, XJAR, LVAR, PFAR, LFAR, XFAR, XFAH 850.00 EUR - SPMR, SPAR, FDAR, PDAR, XDAR
If LDW is already included in the rates, the renter can choose Loss damage waiver (including Theft Protection) with minimum excess to eliminate the Non-Waiverable Responsibility.
If Loss damage waiver (including Theft Protection) with minimum excess is accepted, customer is only responsible for the following amounts: 0.00 EUR
By taking out personal accident protection (PAI) coverage can also be extended to cover the consequences of an accident. By taking out PAI the limit of liability is: EUR 5,000.00 for invalidity, EUR 2,500.00 for decease.
By taking out insurance protection for the interior, liability in the event of soil or damage to the vehicle interior can be reduced to a predetermined deductible or eliminated.
The tire and glass coverage provides protection for damages on tires, windscreen, side windows and the rear window with a deductible of EUR 0.00. If the protection is not accepted, the customer will be held liable for the full extent of the damage.
Cross Border Rentals are allowed to the following countries: Austria, Croatia, Czech Republic, Germany, Hungary, Italy (mainland), North Macedonia, Montenegro, Romania, Serbia, Switzerland, Slovenia, Albania, Belgium, France, Greece (mainland), Luxembourg, Netherlands, Poland, Slovakia. Not listed countries are prohibited for Cross Border Rentals.
A written permission issued by the Sixt branch is mandatory to cross the border.
Use of vehicles is allowed only in european continental countries.
In case of offence against Cross Border & Territorial Restrictions all protections lose their validity.
For travels abroad, additional charges may apply and are governed by the respective country of entry and must be requested at the local rental station.
Accessories are bookable without obligation and subject to availability.
If the desired one-way rental is possible, respective charges may apply.
All international One-Way Rentals are on request. Please contact the local rental station.
In the case of unannounced and unauthorised one-way rentals, we reserve the right to charge an additional fee.
Navigation systems are available subject to a fee.
A charge is levied for the additional driver, whose details are noted in the lease only if the additional driver presents a valid driver's license.
Baby seats and child seats are available subject to a fee.
All vehicles are supplied with a full tank of fuel and should be refilled prior to return to Sixt, otherwise the current prices per litre of petrol or diesel will be charged in addition to a refuelling fee.
(Fuel = FC Tanking Fee = O)
If desired, the vehicle will be refuled according to currently available conditions after returning it to the station. A service fee applies. Alternatively, you may purchase a full tank of fuel at the time of rental at a price that is competitive with local fuel stations and return the tank empty. No refunds will be given for unused fuel.
Fuelling service: Subject to availability at the respective branch, you can book our "Fuelling service" at the specified price and thereby return the vehicle without a full fuel tank. In this case, you will only be charged for the subsequently fuelled litres of fuel at comparable fuel station prices, in addition to the above-mentioned fee.
Deliveries and collections are available at the local rental station subject to a fee. This service is available on request for an additional commitment fee outside opening times at selected locations.
The renter is obliged to report the vehicle back to SIXT at the end of the rental period.
Winter tires and snow chains are available subject to a fee.
A Ski rack can be booked as per availability.
A premium location fee occurs for rentals at airport and train stations.
Out of opening hours service is available at selected stations. In this case, an additional charge applies for the provision of the service.
The renter is liable for payment of all traffic/parking fines occurring during the rental.
If the renter has a traffic/parking fine during the rental the renter will be charged an Administration Fee together with the first settlement-proposition.
The roadside protection is an extended breakdown protection during the rental and protects against high service and repair costs for the following incidents caused by the driver:key locked in the vehicle, battery failure, flat tire, no fuel. For cross border rental specific conditions apply. These information are available on request at the specific branch.
In case the car requires a special cleaning procedure (i.e. smell removal, animal pollution, spill of liquids etc.) after returning, a cleaning charge will apply.
Plans can change. As a flexible mobility partner, we are happy to adapt to your plans. Thanks to our Flexi Return guarantee, you have the freedom to return the vehicle at any time to an authorised Sixt station, regardless of the rental agreement. If your plans change during your hire period, let us know by telephone on +387 33 460 099 or in person at any of our numerous stations, and our employees will amend your rental contract. By doing this, we can adapt to your changed plans. This service is, of course, free of charge for you.
When booking at a prepaid rate, a refund shall not be issued for returned early. For further information please refer to the section Prepaid Tariff - Pay now.
If you return the vehicle later, without notifying us, we will bill you EUR 11.70 service fee for the Flexi Return Service. This fee applies in addition to any extra days which might incur due to the rental extension.
If you return the vehicle to a station other than that agreed in the rental contract, the Flexi Return location will incur a service fee of EUR11.70 if we have not been informed of the changes to the rental contract in advance. With our Flexi Return guarantee, you will always have maximum flexibility and cost-efficiency when driving.
All rates are inclusive of VAT (if VAT incurs). For corporate customers with individual agreements alternative prices and regulations can apply.