113 years of SIXT. 113 years of tradition.

Why is my SIXT final invoice higher than my original quote?

Understanding the final invoice

A higher final invoice usually results from an extension or late return, extras added at the branch, returning the vehicle with less than a full tank or charge, additional mileage or a cleaning fee. Each item is listed separately on your final invoice with a description, quantity and unit price.

Common reasons

  • Extension or late return — additional rental days (e.g. extra days, late return fee)

  • Extras added at the branch — e.g. upgrades, additional driver, child seat, protection package

  • Refuelling or recharging fee — if the vehicle was not returned fully refuelled or fully charged

  • Additional mileage — if the booked mileage package is exceeded, each additional mile/km is charged

  • AdBlue — for certain diesel vehicles (e.g. vans), AdBlue is charged per kilometre driven

  • Cleaning fee — e.g. for smoke odour, pet hair or heavy soiling of the interior

How to read your invoice

Each line shows the description, quantity (days or kilometres), unit price and total. You can compare the items directly with your rental agreement.

Still need help? Find our contact options below — please have your rental agreement number ready.

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