113 years of SIXT. 113 years of tradition.

I can't log in to my SIXT account — what should I do?

Login and registration

Signing in to your SIXT account works via a one-time login code sent to your email address — no password required. If the code does not arrive, it is usually in your spam folder or was sent to a different email address.

How to sign in

  1. On the SIXT website or in the SIXT app, tap Sign in | Register

  2. Enter your email address

  3. Enter the login code from your email — the code is only valid for a few minutes

Login code not arriving?

  • Check your spam, junk and promotions folders

  • Check that you are signing in with the correct email address (e.g. whether you originally registered with a different address)

  • Request a new code if the first one has expired

No longer have access to your email address?

Your SIXT account is linked to your email address. If you no longer have access to it, contact us via WhatsApp or Live Chat with your full name — we're happy to help you recover your account.

Still need help? Find our contact options below.

Still need help?
Contact our support team.