How do I change my name, address or email on my SIXT account?

You can update your address, phone number and email address yourself by signing in on the SIXT website or in the SIXT app. A name change (e.g. after marriage or divorce) is not available via self-service — message us on WhatsApp or Live Chat and we'll take care of it.

What you can update yourself

In your account:

• Add or change your home address

• Add or change your phone number

• Delete your account

In your booking profiles:

• Add or change your billing address

• Change your email address

• Add or change your payment methods

• Create a new profile

• Deactivate a profile

How to make changes

1. Sign in on the SIXT website or in the SIXT app

2. Open your account or profile section

3. Update the relevant field and save

Name change

A name change cannot be made via self-service. Please message us via WhatsApp or Live Chat with your rental agreement number and proof of the name change (e.g. marriage certificate or updated driver's license) — we'll update your name for you.

Still need help? Find our contact options below.

You can delete your SIXT account at any time — on the SIXT website or in the SIXT app. Before proceeding, please complete any active rentals and download all important invoices.

How to delete your account

1. Sign in on the SIXT website or in the SIXT app

2. Click your name in the top right and select Personal data

3. Scroll to the bottom of the Account page and click Delete account

4. Confirm the action — your account will be permanently deleted

What happens when you delete your account

• Your SIXT ONE points and status will be forfeited

• Active and upcoming bookings are not automatically cancelled — please cancel or manage these separately before deleting your account

Before you delete your account

• Complete or cancel any active bookings

• Download and save all invoices and booking confirmations

Still need help? Find our contact options below.