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Help Center
Get help with your bookings, picking up of vehicle, emergencies and more.

Changing a reservation

Sometimes plans change and you need to make an amendment to your reservation. Here you can find out how to extend a rental if you need a car for longer than you expected, and how to amend a reservation.


How do I make a change to my reservation?

To make a change to your reservation, you will need the security code from your confirmation email. The security code is a combination of letters and numbers located towards the top of your reservation confirmation. Once you locate this code, please follow this link to make changes to your reservation. If you notice a change in price, this is normal because pricing changes frequently and can vary due to the changes made. If you are unable to make the changes online, please create a ticket for our Reservation Team.


Will I be charged if I make changes to my pre-paid booking?

Changes to prepaid reservations are not subject to a rebooking fee. However, if your change leads to a price increase, you will be subject to the cost of the price difference. If you want to proceed with your changes, please locate the security code on your confirmation email and make your changes here . If you are unable to make changes online you can create a ticket.

Note: For corporate customers with individual agreements, alternative prices and regulations can apply.


Will I be charged if I make a change to my pay later reservation?

Changes to a pay later reservation can be made at any time free of charge. If you want to proceed with your changes, please locate the security code in your confirmation email and make changes here. If you are unable to make changes to your reservation online, you can create a ticket to our Reservation team. Plese use the button below.

Note: For corporate customers with individual agreements, alternative prices and regulations can apply.
 

I am in the middle of my rental with SIXT. Can I extend the rental period?

All rentals can be extended up to a total of 28 days with a successful authorization. You can easily extend your active rental via the self-service link below. 

Manage active rental

If you need an extension over the length of 28 days, this will require a new reservation and rental agreement. Please book your reservation online to prepare.