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Rent a Car

Tenerife

Tenerife Costa Adeje

Tenerife Costa Adeje CAR RENTAL

location address

Avda. Virgen de Guadalupe 2, 38679 Costa Adeje


Phone: +34-871180192

GDS-Code: TCI

opening hours

MO - SU:

07:00 - 21:00

Bank Holiday:

07:00 - 21:00

How to find us

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FIND OUT WHAT OUR CUSTOMERS SAY ABOUT US!

  • 4.4 / 79   Ratings

M.

No queue, very fast if you pre-fill your data over internet.

David B.

I had a mixed experience when I rented a car recently at Costa Adeje on Tenerife

 

I was offered an upgrade to a Mercedes SLC Cabriolet which was a great car and very enjoyable to drive. Unfortunately the built-in satnav didn't work reliably. The maps and software were on a plug in SD card which was damaged and wouldn't remain locked in position. The satnav was effectively unusable. I called back at the Sixt office during the rental and the staff there tried to fix it but couldn't. This problem didn't seriously detract from our enjoyment of the car though.

 

A more serious problem arose when I extended the rental period by 1 more day from 3 days to 4. When I checked the updated bill for the extended period in my Sixt app I noticed that there was a disproportionately high charge for the extra day. This arises because the Sixt system automatically applies the same daily rate for all 4 days and effectively applies a retrospective surcharge for the 3 days that I had already rented the car for. It would have been more cost effective for me to finish the rental after 3 days and take out a new contract for the extra day.

 

This option wasn't offered to me at the time and I have subsequently been refused a credit for the price difference - even one based on customer goodwill. I think that their charging system for extra days amounts to unfair practice and I wouldn't have expected it of an otherwise excellent company like Sixt.

 

Hopefully this will be useful input for any other Sixt customers considering extending a rental period. It would be worth checking to see what the cost would be to finish the current rental and take out a new contract for the extra day(s).

Gabriela B.

Sehr freundliche Bedienung. Auf Wunsch brachten sie mir das Auto zum Hotel in Playa de las Américas. Habe diesen Service, trotz Aufpreis, sehr geschätzt. Auto ist, wie gewohnt, in einem sehr guten Zustand. Sixt kann ich nur weiterempfehlen.

 

(Translated by Google)

Very friendly service. On request, they brought the car to the hotel in Playa de las Américas. I really appreciated this service, despite the extra charge. As usual, the car is in very good condition. I can only recommend Sixt.