we went for this company for almost 2 weeks rental for a road trip in Portugal. compared to Firefly, Goldcar etc the prices were a little higher but still beating the other big companies like Enterprise, Hertz etc. .. The handover was smooth, the waiting time reasonable, everything well explained, also the employee had perfect English. As usual we got better car than we booked, almost new Peugeot 208 GT (mileage app. 30K km) in perfect condition. Not a big pressure for paying for an extra insurance as well (that I appreciated), breaking down properly how it works if you make a scratch:) What's more, the return was superfast, no time delay at all. Overall, reasonable prices and really good experience!
By the way, if you are going to travel more, the only thing I suggest you to do in advance is to study a Toll system in Portugal, just a small recommendation:)